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SYS = ['_id','__v','createdAt','updatedAt']\nconst LK1 = { usecase: 'usecases', error_step: 'steps' }\nconst LKN = ['categories','regions_allowlist','regions_blocklist']\nconst ARR = ['requests_before_answer','instructions_variables_blocklist','accepts_file_extensions','envs','sources_list','requests_enhance_variables']\nconst OBJ = ['variables','next_steps','appended_answers','alternatives','examples','dynamic_faq_file']\nconst LONG = ['instructions','description','description_v_2','negative_examples','ocr_instructions','photo_instructions','answer_format','step_format','side_effect']\nconst BOOL = ['active','authentication_required','receber_reports','transfer_agent','launch_survey','answer_skip_reasoning','use_specific_subcategories','required','ignore_monitoring','usecase_is_flux','skip_assistant_answer','text_extraction_for_ocr','start_step','end_step','virtual_step']\nconst NUM = ['index']\nconst FB = {\n usecases: ['title','label','active','usecase_is_flux','description','description_v_2','negative_examples','instructions','examples','authentication_required','transfer_agent','launch_survey','receber_reports','required','ignore_monitoring','answer_skip_reasoning','use_specific_subcategories','answer_format','envs','regions_allowlist','regions_blocklist','categories','dynamic_faq_file'],\n steps: ['title','label','index','active','usecase','start_step','end_step','virtual_step','skip_assistant_answer','description','instructions','instructions_variables_blocklist','variables','next_steps','error_step','appended_answers','alternatives','requests_before_answer','requests_enhance_variables','sources_list','accepts_file_extensions','ocr_instructions','text_extraction_for_ocr','photo_instructions','step_format','answer_format','side_effect']\n}\nconst HELP = {\n usecase: 'Vazio = step global (vale para todos os fluxos), como o CANCELAR_FLUXO_ATUAL.',\n next_steps: 'Lista de { step: , prompt, check }. O id do step é normalizado ao salvar.',\n instructions_variables_blocklist: 'Bloquear \"is_cancelling_flow\" desliga TAMBÉM o is_changing_subject.',\n virtual_step: 'Step virtual faz o orquestrador reinvocar o listener (sem guarda de profundidade).'\n}\n\nfunction esc(v){ return String(v == null ? '' : v).replace(/&/g,'&').replace(//g,'>').replace(/\"/g,'"') }\nfunction idOf(v){ return v && typeof v === 'object' ? (v._id || '') : (v || '') }\nfunction titleOf(r){ return r ? (r.title || r.label || '(sem titulo)') : '' }\nfunction cnt(ds, rows){\n const info = (ds && ds.pageInfo && ds.pageInfo()) || {}\n const total = Number(info.total || 0)\n return total && rows.length < total ? rows.length + ' de ' + total + '…' : String(rows.length)\n}\nfunction kindOf(k, val){\n if (LK1[k]) return 'lk1'\n if (LKN.indexOf(k) >= 0 || ARR.indexOf(k) >= 0 || OBJ.indexOf(k) >= 0) return 'json'\n if (BOOL.indexOf(k) >= 0) return 'bool'\n if (NUM.indexOf(k) >= 0) return 'num'\n if (Array.isArray(val) || (val && typeof val === 'object')) return 'json'\n if (LONG.indexOf(k) >= 0) return 'text'\n return 'str'\n}\nfunction fieldsFor(tab, rec){\n const base = (FB[tab] || []).slice()\n Object.keys(rec || {}).forEach(function(k){ if (SYS.indexOf(k) < 0 && base.indexOf(k) < 0) base.push(k) })\n return base\n}\nfunction normalize(rec){\n const out = {}\n Object.keys(rec || {}).forEach(function(k){\n if (k === '__v' || k === 'createdAt' || k === 'updatedAt') return\n const v = rec[k]\n if (LK1[k]) { out[k] = idOf(v) || null; return }\n if (LKN.indexOf(k) >= 0) { out[k] = (Array.isArray(v) ? v : []).map(idOf).filter(Boolean); return }\n if (k === 'next_steps') { out[k] = (Array.isArray(v) ? v : []).map(function(n){ return Object.assign({}, n, { step: idOf(n && n.step) || null }) }); return }\n out[k] = v\n })\n return out\n}\nfunction jsonDefault(k){ return k === 'dynamic_faq_file' ? {} : [] }\nfunction dsOf(d2, tab){ return tab === 'usecases' ? d2.data('usecases') : d2.data('steps') }\nfunction pick(d2, tab, id){\n const rows = (dsOf(d2, tab).records() || [])\n for (let i = 0; i < rows.length; i++) if (rows[i]._id === id) return rows[i]\n return null\n}\nfunction openRecord(d2, tab, id){\n const rec = pick(d2, tab, id)\n if (!rec) return\n d2.setState({ tab: tab, selId: id, draft: JSON.parse(JSON.stringify(rec)), jsonText: {}, dirty: false, msg: null, delId: null, delTyped: '' })\n}\nfunction newRecord(d2, tab){\n const draft = tab === 'usecases'\n ? { title: '', label: '', active: true }\n : { title: '', label: '', active: true, index: 0, usecase: d2.state.fuc && d2.state.fuc !== '__none' ? d2.state.fuc : null }\n d2.setState({ tab: tab, selId: null, draft: draft, jsonText: {}, dirty: true, msg: null, delId: null, delTyped: '' })\n}\nfunction setField(d2, k, v){\n const draft = Object.assign({}, d2.state.draft || {})\n draft[k] = v\n d2.setState({ draft: draft, dirty: true })\n}\nfunction impact(d2, tab, id){\n const steps = d2.data('steps').records() || []\n if (tab === 'usecases') {\n const owned = steps.filter(function(s){ return idOf(s.usecase) === id })\n return owned.length ? owned.length + ' step(s) pertencem a este caso de uso e ficariam orfaos.' : ''\n }\n const refs = steps.filter(function(s){\n if (idOf(s.error_step) === id) return true\n return (Array.isArray(s.next_steps) ? s.next_steps : []).some(function(n){ return idOf(n && n.step) === id })\n })\n return refs.length ? refs.length + ' step(s) apontam para este: ' + refs.slice(0, 6).map(function(s){ return s.label || s.title }).join(', ') + (refs.length > 6 ? '…' : '') : ''\n}\n\nexport default {\n css: `\n :host, .app { font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; }\n .app { display:grid; grid-template-columns: 340px minmax(0,1fr); height:100%; background:#f6f6f7; color:#1c1a18; font-size:13px }\n .pad { padding:24px; font-size:14px }\n .err { color:#9e2b2b }\n .side { display:flex; flex-direction:column; min-height:0; border-right:1px solid #e2e0dd; background:#fff }\n .tabs { display:flex; padding:10px 10px 0; gap:6px }\n .tabs button { flex:1; padding:8px 10px; border:1px solid #e2e0dd; background:#f6f6f7; border-radius:8px 8px 0 0; cursor:pointer; font-size:12px; font-weight:600; color:#57514b }\n .tabs button[data-on] { background:#fff; color:#1c1a18; border-bottom-color:#fff }\n .filters { padding:10px; display:flex; flex-direction:column; gap:6px; border-bottom:1px solid #e2e0dd }\n .filters input, .filters select { width:100%; box-sizing:border-box; padding:7px 9px; border:1px solid #d8d5d1; border-radius:7px; font-size:12px; background:#fff }\n .count { font-size:11px; color:#8b837a; padding:0 2px }\n .list { flex:1; overflow:auto; min-height:0 }\n .row { padding:8px 12px; border-bottom:1px solid #f0eeec; cursor:pointer }\n .row:hover { background:#faf9f8 }\n .row[data-on] { background:#eef3fb; box-shadow: inset 3px 0 0 #2b5a86 }\n .row .t { font-weight:600; color:#1c1a18 }\n .row .l { font-family: ui-monospace, Menlo, Consolas, monospace; font-size:11px; color:#8b837a; word-break:break-all }\n .tags { margin-top:3px; display:flex; gap:4px; flex-wrap:wrap }\n .tag { font-size:10px; padding:1px 5px; border-radius:4px; border:1px solid #d8d5d1; color:#57514b; background:#f6f6f7 }\n .tag.off { color:#9e2b2b; border-color:#e6b9b9; background:#fbeaea }\n .tag.glob { color:#96650c; border-color:#e8d4a8; background:#fdf3e0 }\n .newbar { padding:10px; border-top:1px solid #e2e0dd }\n .main { display:flex; flex-direction:column; min-width:0; min-height:0 }\n .head { padding:12px 16px; border-bottom:1px solid #e2e0dd; background:#fff; display:flex; gap:10px; align-items:center; flex-wrap:wrap }\n .head h2 { margin:0; font-size:15px; flex:1; min-width:140px }\n .head .id { font-family: ui-monospace, Menlo, Consolas, monospace; font-size:11px; color:#8b837a }\n button.act { padding:7px 13px; border-radius:7px; border:1px solid #d8d5d1; background:#fff; cursor:pointer; font-size:12px; font-weight:600; color:#1c1a18 }\n button.act:hover { background:#f6f6f7 }\n button.prim { background:#2b5a86; border-color:#2b5a86; color:#fff }\n button.prim[disabled] { opacity:.45; cursor:default }\n button.dang { color:#9e2b2b; border-color:#e6b9b9 }\n button.dangf { background:#9e2b2b; border-color:#9e2b2b; color:#fff }\n button.dangf[disabled] { opacity:.45; cursor:default }\n .body { flex:1; overflow:auto; min-height:0; padding:16px }\n .msg { padding:9px 12px; border-radius:8px; margin-bottom:12px; font-size:12px }\n .msg.ok { background:#e7f2eb; color:#2f6b46; border:1px solid #bcdcc8 }\n .msg.bad { background:#fbeaea; color:#9e2b2b; border:1px solid #e6b9b9 }\n .confirm { border:1px solid #e6b9b9; background:#fbeaea; border-radius:10px; padding:14px; margin-bottom:14px }\n .confirm h3 { margin:0 0 6px; font-size:13px; color:#9e2b2b }\n .confirm p { margin:0 0 8px; font-size:12px; color:#57514b }\n .confirm input { padding:7px 9px; border:1px solid #d8d5d1; border-radius:7px; font-size:12px; width:220px; margin-right:8px }\n .fld { margin-bottom:12px }\n .fld label { display:block; font-size:11px; font-weight:700; text-transform:uppercase; letter-spacing:.04em; color:#57514b; margin-bottom:4px }\n .fld .hint { font-size:11px; color:#8b837a; margin:3px 0 0 }\n .fld input[type=text], .fld input[type=number], .fld select, .fld textarea {\n width:100%; box-sizing:border-box; padding:8px 10px; border:1px solid #d8d5d1; border-radius:8px; font-size:13px; background:#fff; font-family:inherit }\n .fld textarea { min-height:90px; resize:vertical; line-height:1.5 }\n .fld textarea.json { font-family: ui-monospace, Menlo, Consolas, monospace; font-size:12px; min-height:120px; background:#fbfbfa }\n .fld textarea.big { min-height:200px }\n .chk { display:flex; align-items:center; gap:8px }\n .chk input { width:16px; height:16px }\n .chk label { margin:0; text-transform:none; font-size:13px; font-weight:600; letter-spacing:0 }\n .empty { padding:40px; text-align:center; color:#8b837a }\n `,\n\n render(d2){\n const uc = d2.data('usecases'), st = d2.data('steps')\n if (!uc || !st) return `
Os params usecases e steps nao estao vinculados nesta instancia.
`\n const tab = d2.state.tab || 'usecases'\n const ds = tab === 'usecases' ? uc : st\n if (ds.loading) return `
Carregando…
`\n\n const ucRows = uc.records() || []\n const stRows = st.records() || []\n const rows = tab === 'usecases' ? ucRows : stRows\n const q = (d2.state.q || '').toLowerCase()\n const fuc = d2.state.fuc || ''\n\n let list = rows.filter(function(r){\n if (q && ((r.title || '') + ' ' + (r.label || '')).toLowerCase().indexOf(q) < 0) return false\n if (tab === 'steps' && fuc) {\n const uid = idOf(r.usecase)\n if (fuc === '__none') return !uid\n return uid === fuc\n }\n return true\n }).slice()\n\n list.sort(function(a, b){\n if (tab === 'steps') {\n const ua = titleOf(a.usecase && typeof a.usecase === 'object' ? a.usecase : null) || 'zzz'\n const ub = titleOf(b.usecase && typeof b.usecase === 'object' ? b.usecase : null) || 'zzz'\n if (ua !== ub) return ua < ub ? -1 : 1\n return (Number(a.index) || 0) - (Number(b.index) || 0)\n }\n return titleOf(a).localeCompare(titleOf(b))\n })\n\n const ucOptions = ucRows.slice().sort(function(a,b){ return titleOf(a).localeCompare(titleOf(b)) })\n\n const side = `\n `\n\n const draft = d2.state.draft\n if (!draft) {\n return `
${side}
Selecione um registro na lista, ou crie um novo.
`\n }\n\n const msg = d2.state.msg\n const delId = d2.state.delId\n const imp = delId ? impact(d2, tab, delId) : ''\n const jt = d2.state.jsonText || {}\n\n const form = fieldsFor(tab, draft).map(function(k){\n const v = draft[k]\n const kind = kindOf(k, v)\n const hint = HELP[k] ? `

${esc(HELP[k])}

` : ''\n if (kind === 'bool') {\n return `
${hint}
`\n }\n if (kind === 'num') {\n return `
${hint}
`\n }\n if (kind === 'lk1') {\n const opts = LK1[k] === 'usecases' ? ucOptions : stRows.slice().sort(function(a,b){ return titleOf(a).localeCompare(titleOf(b)) })\n const cur = idOf(v)\n return `
\n ${hint}
`\n }\n if (kind === 'json') {\n const txt = jt[k] != null ? jt[k] : JSON.stringify(v == null ? jsonDefault(k) : v, null, 2)\n return `
\n ${hint}
`\n }\n if (kind === 'text') {\n return `
${hint}
`\n }\n return `
${hint}
`\n }).join('')\n\n const main = `\n
\n
\n

${esc(titleOf(draft) || (d2.state.selId ? '(sem titulo)' : 'Novo registro'))}

\n ${d2.state.selId ? `${esc(d2.state.selId)}` : 'novo'}\n ${d2.state.dirty ? 'alteracoes nao salvas' : ''}\n \n \n ${d2.state.selId ? '' : ''}\n
\n
\n ${msg ? `
${esc(msg.text)}
` : ''}\n ${delId ? `
\n

Confirmacao dupla — exclusao permanente

\n

Voce vai excluir ${esc(titleOf(draft))} (${esc(draft.label || '')}, id ${esc(delId)}). Esta acao nao pode ser desfeita.

\n ${imp ? `

Impacto: ${esc(imp)}

` : ''}\n

Para liberar o botao, digite EXCLUIR no campo abaixo.

\n \n \n \n
` : ''}\n ${form}\n
\n
`\n\n return `
${side}${main}
`\n },\n\n mounted(d2){\n const timers = []\n const getUC = function(){ return d2.data('usecases') }\n const getST = function(){ return d2.data('steps') }\n const ensureAll = function(get, tries){\n if (tries <= 0) return\n const ds = get()\n if (!ds || !ds.loadAll) return\n if (ds.loading || ds.fetching || ds.mutating) {\n timers.push(setTimeout(function(){ ensureAll(get, tries - 1) }, 300))\n return\n }\n const info = (ds.pageInfo && ds.pageInfo()) || {}\n const have = (ds.records() || []).length\n if (info.total && have >= Number(info.total)) return\n Promise.resolve(ds.loadAll()).then(function(){\n timers.push(setTimeout(function(){ ensureAll(get, tries - 1) }, 300))\n }).catch(function(){})\n }\n ensureAll(getUC, 15)\n ensureAll(getST, 15)\n d2.onUnmount(function(){ timers.forEach(clearTimeout) })\n\n d2.on('.tabs button', 'click', function(e, el){\n d2.setState({ tab: el.dataset.tab, selId: null, draft: null, jsonText: {}, dirty: false, msg: null, delId: null, delTyped: '', q: '', fuc: '' })\n })\n d2.on('.q', 'input', function(e, el){ d2.setState({ q: el.value }) })\n d2.on('.fuc', 'change', function(e, el){ d2.setState({ fuc: el.value }) })\n\n d2.on('.row', 'click', async function(e, el){\n const id = el.dataset.id\n if (!id) return\n if (d2.state.dirty) {\n const ok = await d2.dialog.confirm('Descartar as alteracoes nao salvas?')\n if (!ok) return\n }\n openRecord(d2, d2.state.tab || 'usecases', id)\n })\n\n d2.on('.new', 'click', async function(){\n if (d2.state.dirty) {\n const ok = await d2.dialog.confirm('Descartar as alteracoes nao salvas?')\n if (!ok) return\n }\n newRecord(d2, d2.state.tab || 'usecases')\n })\n\n d2.on('.close', 'click', async function(){\n if (d2.state.dirty) {\n const ok = await d2.dialog.confirm('Descartar as alteracoes nao salvas?')\n if (!ok) return\n }\n d2.setState({ selId: null, draft: null, jsonText: {}, dirty: false, msg: null, delId: null, delTyped: '' })\n })\n\n d2.on('[data-f]', 'input', function(e, el){\n const k = el.dataset.f, kind = el.dataset.kind\n if (kind === 'json') {\n const jt = Object.assign({}, d2.state.jsonText || {})\n jt[k] = el.value\n d2.setState({ jsonText: jt, dirty: true })\n return\n }\n if (kind === 'bool') return\n if (kind === 'num') { setField(d2, k, el.value === '' ? null : Number(el.value)); return }\n setField(d2, k, el.value)\n })\n d2.on('[data-kind=bool]', 'change', function(e, el){ setField(d2, el.dataset.f, !!el.checked) })\n d2.on('[data-kind=lk1]', 'change', function(e, el){ setField(d2, el.dataset.f, el.value || null) })\n\n d2.on('.save', 'click', async function(){\n const tab = d2.state.tab || 'usecases'\n const ds = dsOf(d2, tab)\n const draft = Object.assign({}, d2.state.draft || {})\n const jt = d2.state.jsonText || {}\n const keys = Object.keys(jt)\n for (let i = 0; i < keys.length; i++) {\n const k = keys[i], txt = (jt[k] || '').trim()\n if (txt === '') { draft[k] = jsonDefault(k); continue }\n try { draft[k] = JSON.parse(txt) }\n catch (err) { d2.setState({ msg: { type: 'bad', text: 'JSON invalido no campo \"' + k + '\": ' + err.message } }); return }\n }\n if (!draft.label || !String(draft.label).trim()) {\n d2.setState({ msg: { type: 'bad', text: 'O campo label e obrigatorio — e por ele que o motor referencia o registro.' } })\n return\n }\n const payload = normalize(draft)\n d2.setState({ busy: true, msg: null })\n try {\n if (payload._id) {\n await ds.update(payload)\n d2.setState({ busy: false, dirty: false, jsonText: {}, msg: { type: 'ok', text: 'Registro salvo.' } })\n openRecord(d2, tab, payload._id)\n d2.setState({ msg: { type: 'ok', text: 'Registro salvo.' } })\n } else {\n await ds.create(payload)\n d2.setState({ busy: false, dirty: false, draft: null, selId: null, jsonText: {}, msg: { type: 'ok', text: 'Registro criado. Ele aparece na lista a esquerda.' } })\n }\n } catch (err) {\n d2.setState({ busy: false, msg: { type: 'bad', text: 'Falha ao salvar: ' + (err && err.message ? err.message : String(err)) } })\n }\n })\n\n d2.on('.del', 'click', function(){ d2.setState({ delId: d2.state.selId, delTyped: '', msg: null }) })\n d2.on('.delno', 'click', function(){ d2.setState({ delId: null, delTyped: '' }) })\n d2.on('.deltyped', 'input', function(e, el){ d2.setState({ delTyped: el.value }) })\n d2.on('.delgo', 'click', async function(){\n if ((d2.state.delTyped || '').trim().toUpperCase() !== 'EXCLUIR') return\n const tab = d2.state.tab || 'usecases'\n const id = d2.state.delId\n d2.setState({ busy: true })\n try {\n await dsOf(d2, tab).remove(id)\n d2.setState({ busy: false, delId: null, delTyped: '', selId: null, draft: null, jsonText: {}, dirty: false, msg: { type: 'ok', text: 'Registro excluido.' } })\n } catch (err) {\n d2.setState({ busy: false, msg: { type: 'bad', text: 'Falha ao excluir: ' + (err && err.message ? err.message : String(err)) } })\n }\n })\n },\n}"}},"usecases":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"usecases"}}}},"steps":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"steps"}}}}}}}}}},{"_id":"6ab9bd5d496eedc1ad2adc69","component":"data2-core-types@Component","system":"659c0922f17cf6092bc666b3","params":{"extends":"data2-core-primitives@Block","component":"tb_employee_chat","package":"natura-hr-demo","definition":{"preventEvaluation":true,"component":"data2-core-types@Definition","params":{"def":{"component":"data2-code-components@CodeHost","params":{"code":{"component":"data2-core-primitives@String","params":{"content":"const DEMO_KEY = 'tb_demo_state_v1'\nconst demoNow = () => new Date().toISOString()\nconst demoHex = (n) => { let s = ''; for (let i = 0; i < n; i++) s += '0123456789ABCDEF'[Math.floor(Math.random() * 16)]; return s }\nconst demoFresh = () => ({\n transfer: { id: 'demo_tr_' + Date.now(), status: 'queued', protocol: demoHex(32), queue_code: 'csc', env: 'DEMO', employee_name: 'Colaborador demo', employee_email: 'colaborador.demo@natura.net', queued_at: demoNow(), agent_name: '' },\n messages: [{ id: 'm' + Date.now(), origin: 'employee', sender: 'SYSTEM', text: 'Você entrou na fila de atendimento. Assim que um atendente estiver disponível, ele fala com você por aqui.', created_at: demoNow() }],\n agent: { id: 'demo_agent', name: 'Atendente demo', status: 'offline' },\n bot_history: [\n { sender: 'HUMAN', text: 'Quero falar com uma pessoa sobre as minhas férias.' },\n { sender: 'ASSISTANT', text: 'Encaminhei seu pedido para o nosso time de atendimento. Enquanto isso, pode continuar falando comigo por aqui.' },\n ],\n})\nconst demoRead = () => { try { return JSON.parse(localStorage.getItem(DEMO_KEY) || 'null') } catch (e) { return null } }\nconst demoWrite = (st) => {\n try { localStorage.setItem(DEMO_KEY, JSON.stringify(st)) } catch (e) {}\n try { const bc = new BroadcastChannel('tb_demo'); bc.postMessage('changed'); bc.close() } catch (e) {}\n}\nconst demoState = () => { const s = demoRead(); if (s) return s; const f = demoFresh(); demoWrite(f); return f }\nconst sleep = (ms) => new Promise((r) => setTimeout(r, ms))\nconst demoMirror = async (d2, role) => {\n const errs = []\n const msgOf = (e) => (e && (e.message || e.error || (typeof e === 'string' ? e : JSON.stringify(e)))) || 'erro'\n const step = async (label, fn) => { try { return await fn() } catch (e) { errs.push(label + ': ' + msgOf(e)); return undefined } }\n const run = async () => {\n const trDs = d2.data('transfers_ds'); const msgDs = d2.data('messages_ds'); const evDs = d2.data('events_ds')\n if (!trDs || !msgDs || !trDs.raw || !msgDs.raw) { errs.push('datasets nao ligados'); return }\n const rows = (r) => (Array.isArray(r) ? r : (r && r.data) || [])\n const stamp = (r) => (r && r.createdAt ? new Date(r.createdAt).getTime() : Number.MAX_SAFE_INTEGER)\n const st = demoState(); const t = st.transfer\n const findTransfer = () => step('buscar transferencia', async () => rows(await trDs.raw.find({ token: t.id, env: 'DEMO', $limit: 20 })).filter((r) => r.token === t.id).sort((a, b) => stamp(a) - stamp(b))[0])\n const owner = (t.status === 'queued' || t.status === 'cancelled' || t.reason === 'closed_by_employee') ? 'employee' : 'agent'\n const closed = t.status === 'closed' || t.status === 'cancelled'\n const build = () => {\n const rec = { chat_id: 'demo_' + t.id, env: 'DEMO', origin: 'demo', protocol: t.protocol, token: t.id, employee_email: t.employee_email, employee_name: t.employee_name, queue_code: t.queue_code, status: t.status, reason: t.reason || '', agent_id: t.agent_name ? st.agent.id : '', agent_name: t.agent_name || '', subject: t.subject || '', ticket_opened: !!t.ticket_opened, queued_at: t.queued_at }\n if (t.assigned_at) rec.assigned_at = t.assigned_at\n if (closed) rec.closed_at = demoNow()\n return rec\n }\n const saveEvent = (id, from) => step('gravar evento', async () => { if (evDs && evDs.raw) await evDs.raw.saveRecord({ transfer_id: id, env: 'DEMO', type: 'demo_status', from_status: from || '', to_status: t.status, actor: role }) })\n let rec = await findTransfer()\n if (!rec) {\n if (role !== 'employee') { errs.push('transferencia ainda nao esta na tabela'); return }\n await step('criar transferencia', () => trDs.raw.saveRecord(build()))\n rec = await findTransfer()\n if (!rec) return\n await saveEvent(String(rec._id), '')\n } else if (owner === role && (rec.status !== t.status || (rec.subject || '') !== (t.subject || ''))) {\n const upd = () => trDs.raw.saveRecord(Object.assign(build(), { _id: rec._id }))\n let ok = true\n try { await upd() } catch (e1) {\n try { await trDs.raw.filter({ token: t.id, env: 'DEMO' }, true, true) } catch (e) {}\n ok = (await step('atualizar transferencia', async () => { await upd(); return true })) === true\n }\n if (ok && rec.status !== t.status) await saveEvent(String(rec._id), rec.status)\n }\n const id = String(rec._id)\n const saved = (await step('buscar mensagens', async () => rows(await msgDs.raw.find({ transfer_id: id, env: 'DEMO', $limit: 500 })).filter((m) => String(m.transfer_id) === id))) || null\n if (!saved) return\n const have = new Set(saved.map((m) => m.client_id))\n for (const m of st.messages) {\n const key = m.client_id || m.id\n if (m.origin !== role || have.has(key)) continue\n const done = await step('gravar mensagem', async () => { await msgDs.raw.saveRecord({ transfer_id: id, chat_id: 'demo_' + t.id, env: 'DEMO', sender: m.sender, author_id: m.sender === 'AGENT' ? st.agent.id : '', author_name: m.author_name || '', type: 'text', text: m.text, client_id: key }); return true })\n if (done) have.add(key)\n }\n }\n try {\n if (typeof navigator !== 'undefined' && navigator.locks && navigator.locks.request) await navigator.locks.request('tb_demo_mirror', run)\n else await run()\n } catch (e) { errs.push(msgOf(e)) }\n if (errs.length) d2.log('demo mirror', errs.join(' | '))\n if ((d2.state.mirrorError || '') !== errs.join(' | ')) d2.state.mirrorError = errs.join(' | ')\n}\nconst demoEmployee = async (p) => {\n if (p.action === 'restart') demoWrite(demoFresh())\n const st = demoState()\n const open = st.transfer.status === 'queued' || st.transfer.status === 'in_service'\n if (p.action === 'send' && open && p.text) {\n await sleep(350)\n const s2 = demoState()\n if (!s2.messages.some((m) => m.client_id === p.client_id)) s2.messages.push({ id: 'm' + Date.now(), origin: 'employee', sender: 'EMPLOYEE', text: p.text, client_id: p.client_id, created_at: demoNow() })\n s2.transfer.last_employee_message_at = demoNow()\n demoWrite(s2)\n }\n if (p.action === 'leave' && open) {\n const s2 = demoState(); const q = s2.transfer.status === 'queued'\n s2.transfer.status = q ? 'cancelled' : 'closed'\n s2.transfer.reason = q ? 'left_queue' : 'closed_by_employee'\n s2.messages.push({ id: 'm' + Date.now(), origin: 'employee', sender: 'SYSTEM', text: q ? 'Você saiu da fila de atendimento.' : 'Você encerrou o atendimento.', created_at: demoNow() })\n demoWrite(s2)\n }\n const cur = demoState()\n return { ok: true, action: p.action, transfer: Object.assign({}, cur.transfer, { position: cur.transfer.status === 'queued' ? 1 : 0, token: 'demo' }), messages: cur.messages }\n}\n\nexport default {\n css: `\n :host{--bg:#f4f6f8;--card:#ffffff;--ink:#18212d;--muted:#5b6778;--line:#d9e0e7;--accent:#1c6a86;--me:#1c6a86;--agent:#eef2f5;--sys:#8a95a5;--warn:#9a5a12;--ok:#2c7a4b}\n .app{height:100%;display:flex;flex-direction:column;background:var(--bg);color:var(--ink);font:15px/1.5 system-ui,-apple-system,\"Segoe UI\",sans-serif;box-sizing:border-box}\n .demo{display:flex;gap:10px;align-items:center;justify-content:space-between;padding:6px 18px;background:#fbf0e1;color:var(--warn);font-size:12px}\n .demo button{border:1px solid currentColor;background:transparent;color:inherit;border-radius:999px;padding:2px 10px;font:inherit;cursor:pointer}\n .top{display:flex;flex-wrap:wrap;gap:8px 16px;align-items:center;justify-content:space-between;padding:14px 18px;background:var(--card);border-bottom:1px solid var(--line)}\n .top h1{font-size:16px;margin:0}\n .meta{font-size:13px;color:var(--muted)}\n .pill{display:inline-block;padding:2px 10px;border-radius:999px;font-size:12px;font-weight:600;background:var(--agent);color:var(--ink)}\n .pill.queued{background:#fbf0e1;color:var(--warn)}\n .pill.in_service{background:#e3f2e8;color:var(--ok)}\n .log{flex:1;overflow:auto;padding:16px 18px;display:flex;flex-direction:column;gap:8px}\n .msg{max-width:78%;padding:9px 12px;border-radius:12px;white-space:pre-wrap;word-break:break-word}\n .msg .who{display:block;font-size:11px;color:var(--muted);margin-bottom:2px}\n .msg.EMPLOYEE{align-self:flex-end;background:var(--me);color:#fff}\n .msg.EMPLOYEE .who{color:#d6e9f0}\n .msg.AGENT{align-self:flex-start;background:var(--card);border:1px solid var(--line)}\n .msg.SYSTEM{align-self:center;background:transparent;color:var(--sys);font-size:13px;text-align:center;max-width:90%}\n .msg.pending{opacity:.6}\n .bar{display:flex;gap:8px;padding:12px 18px;background:var(--card);border-top:1px solid var(--line)}\n .in{flex:1;min-height:42px;max-height:140px;resize:vertical;padding:10px;border:1px solid var(--line);border-radius:10px;font:inherit}\n .btn{padding:0 16px;min-height:42px;border:0;border-radius:10px;background:var(--accent);color:#fff;font:inherit;font-weight:600;cursor:pointer}\n .btn.ghost{background:transparent;color:var(--muted);border:1px solid var(--line)}\n .btn[disabled]{opacity:.5;cursor:default}\n .ended{padding:14px 18px;background:var(--card);border-top:1px solid var(--line);color:var(--muted);font-size:14px}\n .center{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;padding:24px;text-align:center;background:var(--bg);color:var(--ink);font:15px/1.5 system-ui,sans-serif}\n .center h2{margin:0;font-size:18px}\n .center p{margin:0;color:var(--muted)}\n `,\n render(d2) {\n const s = d2.state\n const esc = (v) => String(v == null ? '' : v).replace(/&/g, '&').replace(//g, '>').replace(/\"/g, '"')\n if (s.error === 'invalid_link') return `

Link inválido

Este atendimento não existe ou não pertence ao seu usuário.

`\n if (s.error === 'not_authenticated') return `

Entre para continuar

Faça login com o seu e-mail corporativo para abrir o atendimento.

`\n if (s.error === 'no_token') return `

Link incompleto

Abra o atendimento pelo link enviado pelo assistente no Gemini.

`\n if (!s.loaded) return `

Carregando o atendimento…

`\n const t = s.transfer || {}\n const labels = { queued: 'Na fila', in_service: 'Em atendimento', closed: 'Encerrado', cancelled: 'Você saiu da fila', expired: 'Encerrado sem atendimento', transferred: 'Transferido', rejected: 'Não iniciado' }\n const isOpen = t.status === 'queued' || t.status === 'in_service'\n const detail = t.status === 'queued'\n ? `Você é o ${esc(t.position)}º da fila`\n : (t.agent_name ? `Atendente: ${esc(t.agent_name)}` : '')\n const msgs = (s.messages || []).map((m, i) => {\n const who = m.sender === 'EMPLOYEE' ? 'Você' : (m.sender === 'AGENT' ? esc(m.author_name || t.agent_name || 'Atendente') : '')\n return `
${who ? `${who}` : ''}${esc(m.text)}
`\n }).join('')\n const pend = (s.pending || []).map((p) => `
Você · enviando${esc(p.text)}
`).join('')\n const bottom = isOpen\n ? `
`\n : `
${esc(labels[t.status] || 'Atendimento encerrado')}. Se precisar de algo mais, é só falar com o assistente no Gemini.
`\n const demoText = s.demoDb ? 'Modo demonstração · gravando nas tabelas com env DEMO' : 'Modo demonstração · nada é gravado no servidor'\n const demoBar = s.demo ? `
${demoText} · abra o painel do atendente em outra aba${s.demoDb && s.mirrorError ? ` · erro ao gravar: ${esc(s.mirrorError)}` : ''}
` : ''\n return `
${demoBar}\n

Atendimento

Protocolo ${esc(t.protocol || '—')}${detail ? ' · ' + detail : ''}
${esc(labels[t.status] || t.status || '')}
\n
${msgs}${pend}
\n ${bottom}\n
`\n },\n mounted(d2) {\n const demo = d2.param('demo') === true || d2.param('demo') === 'true'\n const demoDb = demo && (d2.param('demo_db') === true || d2.param('demo_db') === 'true')\n const fromPath = () => {\n try { const parts = (window.location.pathname || '').split('/').filter(Boolean); return parts[parts.length - 1] || '' } catch (e) { return '' }\n }\n const token = demo ? 'demo' : (d2.param('token') || fromPath())\n d2.setState({ demo, demoDb, loaded: false, error: null, transfer: null, messages: [], pending: [], sending: false, stick: true })\n if (!token || token.length < 4) { d2.setState({ loaded: true, error: 'no_token' }); return }\n let mirrorBusy = false\n let mirrorAgain = false\n const queueMirror = async () => {\n if (mirrorBusy) { mirrorAgain = true; return }\n mirrorBusy = true\n try { do { mirrorAgain = false; await demoMirror(d2, 'employee') } while (mirrorAgain) } catch (e) { d2.log('tb_employee_chat mirror', e && e.message) } finally { mirrorBusy = false }\n }\n const subscribed = {}\n let sk = null\n if (!demo) { try { sk = d2.socket('socket') } catch (e) { sk = null } }\n const subscribe = (t) => {\n if (!sk || !t || !t.env) return\n const rooms = [`tb_${t.env}_transfer_${token}`]\n if (t.status === 'queued' && t.queue_code) rooms.push(`tb_${t.env}_queue_${t.queue_code}`)\n rooms.forEach((r) => { if (!subscribed[r]) { subscribed[r] = true; try { sk.subscribe(r) } catch (e) {} } })\n }\n const apply = (r) => {\n if (!r || r.ok === false) { d2.setState({ loaded: true, error: (r && r.error) || 'unknown' }); return }\n const msgs = r.messages || []\n const pending = (d2.state.pending || []).filter((p) => !msgs.some((m) => m.client_id === p.client_id))\n d2.setState({ loaded: true, error: null, transfer: r.transfer, messages: msgs, pending, stick: true })\n subscribe(r.transfer)\n }\n const call = async (payload) => {\n try {\n const body = Object.assign({ token }, payload)\n const r = demo ? await demoEmployee(body) : await d2.rush('rush').invoke(body)\n apply(r)\n if (demoDb) {\n queueMirror()\n }\n return r\n } catch (e) { d2.log('tb_employee_chat', e && e.message); return null }\n }\n const load = () => call({ action: 'load' })\n const send = async () => {\n const el = d2.$('#tb_emp_input'); const text = ((el && el.value) || '').trim()\n if (!text || d2.state.sending) return\n const clientId = 'c' + Date.now().toString(36) + Math.random().toString(36).slice(2, 8)\n el.value = ''\n d2.setState({ sending: true, pending: [...(d2.state.pending || []), { client_id: clientId, text }] })\n await call({ action: 'send', text, client_id: clientId })\n d2.setState({ sending: false })\n const el2 = d2.$('#tb_emp_input'); if (el2) el2.focus()\n }\n if (demo) {\n let bcOk = false\n try { const bc = new BroadcastChannel('tb_demo'); bc.onmessage = () => load(); d2.onUnmount(() => bc.close()); bcOk = true } catch (e) {}\n if (!bcOk) d2.on(window, 'storage', (e) => { if (e.key === DEMO_KEY) load() })\n } else if (sk) { try { sk.onMessage(() => { load() }) } catch (e) {} }\n const timer = setInterval(load, demo ? 15000 : 60000)\n d2.onUnmount(() => clearInterval(timer))\n d2.on('.send', 'click', send)\n d2.on('.in', 'keydown', (e) => { if (e.key === 'Enter' && !e.shiftKey) { e.preventDefault(); send() } })\n d2.on('.leave', 'click', async () => {\n const ok = await d2.dialog.confirm('Quer mesmo encerrar este atendimento?')\n if (ok) call({ action: 'leave' })\n })\n d2.on('.restart', 'click', () => call({ action: 'restart' }))\n load()\n },\n updated(d2) {\n if (d2.state.stick) { const log = d2.$('.log'); if (log) log.scrollTop = log.scrollHeight }\n },\n}"}},"rush":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"rush"}}}},"socket":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"socket"}}}},"token":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"token"}}}},"demo":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"demo"}}}},"demo_db":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"demo_db"}}}},"transfers_ds":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"transfers_ds"}}}},"messages_ds":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"messages_ds"}}}},"events_ds":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"events_ds"}}}}}}}}}},{"_id":"6ab9bd923fcf311eb0951d9b","component":"data2-core-types@Component","system":"659c0922f17cf6092bc666b3","params":{"extends":"data2-core-primitives@Block","component":"tb_agent_panel","package":"natura-hr-demo","definition":{"preventEvaluation":true,"component":"data2-core-types@Definition","params":{"def":{"component":"data2-code-components@CodeHost","params":{"code":{"component":"data2-core-primitives@String","params":{"content":"const DEMO_KEY = 'tb_demo_state_v1'\nconst demoNow = () => new Date().toISOString()\nconst demoHex = (n) => { let s = ''; for (let i = 0; i < n; i++) s += '0123456789ABCDEF'[Math.floor(Math.random() * 16)]; return s }\nconst demoFresh = () => ({\n transfer: { id: 'demo_tr_' + Date.now(), status: 'queued', protocol: demoHex(32), queue_code: 'csc', env: 'DEMO', employee_name: 'Colaborador demo', employee_email: 'colaborador.demo@natura.net', queued_at: demoNow(), agent_name: '' },\n messages: [{ id: 'm' + Date.now(), origin: 'employee', sender: 'SYSTEM', text: 'Você entrou na fila de atendimento. Assim que um atendente estiver disponível, ele fala com você por aqui.', created_at: demoNow() }],\n agent: { id: 'demo_agent', name: 'Atendente demo', status: 'offline' },\n bot_history: [\n { sender: 'HUMAN', text: 'Quero falar com uma pessoa sobre as minhas férias.' },\n { sender: 'ASSISTANT', text: 'Encaminhei seu pedido para o nosso time de atendimento. Enquanto isso, pode continuar falando comigo por aqui.' },\n ],\n})\nconst demoRead = () => { try { return JSON.parse(localStorage.getItem(DEMO_KEY) || 'null') } catch (e) { return null } }\nconst demoWrite = (st) => {\n try { localStorage.setItem(DEMO_KEY, JSON.stringify(st)) } catch (e) {}\n try { const bc = new BroadcastChannel('tb_demo'); bc.postMessage('changed'); bc.close() } catch (e) {}\n}\nconst demoState = () => { const s = demoRead(); if (s) return s; const f = demoFresh(); demoWrite(f); return f }\nconst sleep = (ms) => new Promise((r) => setTimeout(r, ms))\nconst demoMirror = async (d2, role) => {\n const errs = []\n const msgOf = (e) => (e && (e.message || e.error || (typeof e === 'string' ? e : JSON.stringify(e)))) || 'erro'\n const step = async (label, fn) => { try { return await fn() } catch (e) { errs.push(label + ': ' + msgOf(e)); return undefined } }\n const run = async () => {\n const trDs = d2.data('transfers_ds'); const msgDs = d2.data('messages_ds'); const evDs = d2.data('events_ds')\n if (!trDs || !msgDs || !trDs.raw || !msgDs.raw) { errs.push('datasets nao ligados'); return }\n const rows = (r) => (Array.isArray(r) ? r : (r && r.data) || [])\n const stamp = (r) => (r && r.createdAt ? new Date(r.createdAt).getTime() : Number.MAX_SAFE_INTEGER)\n const st = demoState(); const t = st.transfer\n const findTransfer = () => step('buscar transferencia', async () => rows(await trDs.raw.find({ token: t.id, env: 'DEMO', $limit: 20 })).filter((r) => r.token === t.id).sort((a, b) => stamp(a) - stamp(b))[0])\n const owner = (t.status === 'queued' || t.status === 'cancelled' || t.reason === 'closed_by_employee') ? 'employee' : 'agent'\n const closed = t.status === 'closed' || t.status === 'cancelled'\n const build = () => {\n const rec = { chat_id: 'demo_' + t.id, env: 'DEMO', origin: 'demo', protocol: t.protocol, token: t.id, employee_email: t.employee_email, employee_name: t.employee_name, queue_code: t.queue_code, status: t.status, reason: t.reason || '', agent_id: t.agent_name ? st.agent.id : '', agent_name: t.agent_name || '', subject: t.subject || '', ticket_opened: !!t.ticket_opened, queued_at: t.queued_at }\n if (t.assigned_at) rec.assigned_at = t.assigned_at\n if (closed) rec.closed_at = demoNow()\n return rec\n }\n const saveEvent = (id, from) => step('gravar evento', async () => { if (evDs && evDs.raw) await evDs.raw.saveRecord({ transfer_id: id, env: 'DEMO', type: 'demo_status', from_status: from || '', to_status: t.status, actor: role }) })\n let rec = await findTransfer()\n if (!rec) {\n if (role !== 'employee') { errs.push('transferencia ainda nao esta na tabela'); return }\n await step('criar transferencia', () => trDs.raw.saveRecord(build()))\n rec = await findTransfer()\n if (!rec) return\n await saveEvent(String(rec._id), '')\n } else if (owner === role && (rec.status !== t.status || (rec.subject || '') !== (t.subject || ''))) {\n const upd = () => trDs.raw.saveRecord(Object.assign(build(), { _id: rec._id }))\n let ok = true\n try { await upd() } catch (e1) {\n try { await trDs.raw.filter({ token: t.id, env: 'DEMO' }, true, true) } catch (e) {}\n ok = (await step('atualizar transferencia', async () => { await upd(); return true })) === true\n }\n if (ok && rec.status !== t.status) await saveEvent(String(rec._id), rec.status)\n }\n const id = String(rec._id)\n const saved = (await step('buscar mensagens', async () => rows(await msgDs.raw.find({ transfer_id: id, env: 'DEMO', $limit: 500 })).filter((m) => String(m.transfer_id) === id))) || null\n if (!saved) return\n const have = new Set(saved.map((m) => m.client_id))\n for (const m of st.messages) {\n const key = m.client_id || m.id\n if (m.origin !== role || have.has(key)) continue\n const done = await step('gravar mensagem', async () => { await msgDs.raw.saveRecord({ transfer_id: id, chat_id: 'demo_' + t.id, env: 'DEMO', sender: m.sender, author_id: m.sender === 'AGENT' ? st.agent.id : '', author_name: m.author_name || '', type: 'text', text: m.text, client_id: key }); return true })\n if (done) have.add(key)\n }\n }\n try {\n if (typeof navigator !== 'undefined' && navigator.locks && navigator.locks.request) await navigator.locks.request('tb_demo_mirror', run)\n else await run()\n } catch (e) { errs.push(msgOf(e)) }\n if (errs.length) d2.log('demo mirror', errs.join(' | '))\n if ((d2.state.mirrorError || '') !== errs.join(' | ')) d2.state.mirrorError = errs.join(' | ')\n}\nconst demoAgent = async (p) => {\n if (p.action === 'restart') demoWrite(demoFresh())\n let st = demoState()\n if (p.action === 'status' && ['online', 'paused', 'offline'].includes(p.status)) { st.agent.status = p.status; demoWrite(st) }\n st = demoState()\n if (st.agent.status === 'online' && st.transfer.status === 'queued') {\n await sleep(500)\n st = demoState()\n if (st.agent.status === 'online' && st.transfer.status === 'queued') {\n st.transfer.status = 'in_service'; st.transfer.agent_name = st.agent.name; st.transfer.assigned_at = demoNow()\n st.messages.push({ id: 'm' + Date.now(), origin: 'agent', sender: 'SYSTEM', text: `${st.agent.name} entrou no atendimento.`, created_at: demoNow() })\n st.messages.push({ id: 'm' + (Date.now() + 1), origin: 'agent', sender: 'AGENT', author_name: st.agent.name, text: 'Olá! Sou do time de atendimento e vou te ajudar a partir daqui.', created_at: demoNow() })\n demoWrite(st)\n }\n }\n st = demoState()\n const t = st.transfer\n const inService = t.status === 'in_service'\n if (p.action === 'send' && inService && p.text && p.transfer_id === t.id) {\n await sleep(350)\n const s2 = demoState()\n if (!s2.messages.some((m) => m.client_id === p.client_id)) s2.messages.push({ id: 'm' + Date.now(), origin: 'agent', sender: 'AGENT', author_name: s2.agent.name, text: p.text, client_id: p.client_id, created_at: demoNow() })\n s2.transfer.last_agent_message_at = demoNow()\n demoWrite(s2)\n }\n if (p.action === 'close' && inService && p.transfer_id === t.id) {\n const s2 = demoState()\n s2.transfer.status = 'closed'; s2.transfer.reason = 'closed_by_agent'; s2.transfer.subject = p.subject || ''; s2.transfer.ticket_opened = !!p.ticket_opened\n s2.messages.push({ id: 'm' + Date.now(), origin: 'agent', sender: 'SYSTEM', text: 'O atendente encerrou o atendimento. Se precisar de algo mais, é só falar com o assistente no Gemini.', created_at: demoNow() })\n demoWrite(s2)\n }\n const cur = demoState()\n const ct = cur.transfer\n const mine = ct.status === 'in_service' ? [{ id: ct.id, protocol: ct.protocol, employee_name: ct.employee_name, employee_email: ct.employee_email, queue_code: ct.queue_code, assigned_at: ct.assigned_at }] : []\n const wantsConv = (p.action === 'conversation' || p.action === 'send') && p.transfer_id === ct.id\n const conversation = wantsConv ? Object.assign({}, ct, { messages: cur.messages, bot_history: cur.bot_history }) : null\n return { ok: true, action: p.action, me: { id: cur.agent.id, name: cur.agent.name, status: cur.agent.status, active_chats: mine.length }, mine, queued_count: ct.status === 'queued' ? 1 : 0, colleagues_online: [], conversation }\n}\n\nexport default {\n css: `\n :host{--bg:#f4f6f8;--card:#ffffff;--ink:#18212d;--muted:#5b6778;--line:#d9e0e7;--accent:#1c6a86;--soft:#e1eef3;--warn:#9a5a12;--ok:#2c7a4b;--bad:#a3322b}\n .app{height:100%;display:grid;grid-template-columns:300px minmax(0,1fr);grid-template-rows:auto auto minmax(0,1fr);background:var(--bg);color:var(--ink);font:14px/1.5 system-ui,-apple-system,\"Segoe UI\",sans-serif}\n .demo{grid-column:1/-1;display:flex;gap:10px;align-items:center;justify-content:space-between;padding:6px 18px;background:#fbf0e1;color:var(--warn);font-size:12px}\n .demo button{border:1px solid currentColor;background:transparent;color:inherit;border-radius:999px;padding:2px 10px;font:inherit;cursor:pointer}\n .top{grid-column:1/-1;display:flex;flex-wrap:wrap;gap:10px 16px;align-items:center;justify-content:space-between;padding:12px 18px;background:var(--card);border-bottom:1px solid var(--line)}\n .top h1{margin:0;font-size:16px}\n .status{display:flex;gap:6px}\n .st{padding:6px 12px;border:1px solid var(--line);border-radius:999px;background:var(--card);font:inherit;cursor:pointer}\n .st.on{background:var(--accent);border-color:var(--accent);color:#fff}\n .meta{font-size:13px;color:var(--muted)}\n .side{border-right:1px solid var(--line);background:var(--card);overflow:auto}\n .side h2{margin:0;padding:12px 16px;font-size:12px;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}\n .item{display:block;width:100%;text-align:left;padding:10px 16px;border:0;border-top:1px solid var(--line);background:transparent;font:inherit;cursor:pointer}\n .item.sel{background:var(--soft)}\n .item b{display:block}\n .item span{font-size:12px;color:var(--muted)}\n .empty{padding:16px;color:var(--muted)}\n .main{display:flex;flex-direction:column;min-height:0}\n .head{display:flex;flex-wrap:wrap;gap:8px 16px;align-items:center;justify-content:space-between;padding:12px 18px;background:var(--card);border-bottom:1px solid var(--line)}\n .log{flex:1;overflow:auto;padding:16px 18px;display:flex;flex-direction:column;gap:8px}\n .msg{max-width:78%;padding:9px 12px;border-radius:12px;white-space:pre-wrap;word-break:break-word}\n .msg .who{display:block;font-size:11px;color:var(--muted);margin-bottom:2px}\n .msg.AGENT{align-self:flex-end;background:var(--accent);color:#fff}\n .msg.AGENT .who{color:#d6e9f0}\n .msg.EMPLOYEE{align-self:flex-start;background:var(--card);border:1px solid var(--line)}\n .msg.SYSTEM{align-self:center;color:#8a95a5;font-size:13px;text-align:center;max-width:90%}\n .msg.pending{opacity:.6}\n details.bot{margin:10px 18px 0;padding:8px 12px;background:var(--card);border:1px solid var(--line);border-radius:10px}\n details.bot summary{cursor:pointer;color:var(--muted);font-size:13px}\n .botlog{max-height:220px;overflow:auto;display:flex;flex-direction:column;gap:6px;margin-top:8px}\n .bl{font-size:13px;white-space:pre-wrap}\n .bl b{color:var(--muted);font-weight:600}\n .bar{display:flex;gap:8px;padding:12px 18px;background:var(--card);border-top:1px solid var(--line)}\n .in{flex:1;min-height:42px;max-height:140px;resize:vertical;padding:10px;border:1px solid var(--line);border-radius:10px;font:inherit}\n .btn{padding:0 14px;min-height:38px;border:0;border-radius:10px;background:var(--accent);color:#fff;font:inherit;font-weight:600;cursor:pointer}\n .btn.ghost{background:transparent;color:var(--ink);border:1px solid var(--line)}\n .btn.danger{background:var(--bad)}\n .btn[disabled]{opacity:.5;cursor:default}\n .actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center;padding:10px 18px;background:var(--bg);border-top:1px solid var(--line)}\n .actions input[type=text],.actions select{min-height:36px;padding:0 10px;border:1px solid var(--line);border-radius:8px;font:inherit;background:var(--card)}\n .actions label{display:flex;gap:6px;align-items:center;font-size:13px}\n .center{flex:1;display:flex;align-items:center;justify-content:center;color:var(--muted);padding:24px;text-align:center}\n .alert{grid-column:1/-1;padding:10px 18px;background:#f9e6e4;color:var(--bad)}\n `,\n render(d2) {\n const s = d2.state\n const esc = (v) => String(v == null ? '' : v).replace(/&/g, '&').replace(//g, '>').replace(/\"/g, '"')\n if (s.error === 'not_authenticated') return `
Entre no AI Portal para atender.
`\n const me = s.me || {}\n const statuses = [['online', 'Online'], ['paused', 'Pausa'], ['offline', 'Offline']]\n const statusBtns = statuses.map(([k, l]) => ``).join('')\n const list = (s.mine || []).length\n ? (s.mine || []).map((c) => ``).join('')\n : `
Nenhuma conversa com você agora.${me.status !== 'online' ? ' Fique online para receber.' : ''}
`\n const conv = s.conversation\n let main = `
${(s.mine || []).length ? 'Selecione uma conversa.' : 'Aguardando conversas.'}
`\n if (conv) {\n const msgs = (conv.messages || []).map((m, i) => {\n const who = m.sender === 'AGENT' ? esc(m.author_name || 'Você') : (m.sender === 'EMPLOYEE' ? esc(conv.employee_name || 'Colaborador') : '')\n return `
${who ? `${who}` : ''}${esc(m.text)}
`\n }).join('')\n const pend = (s.pending || []).filter((p) => p.transfer_id === String(conv.id)).map((p) => `
Você · enviando${esc(p.text)}
`).join('')\n const bot = (conv.bot_history || []).filter((b) => b.text).map((b) => `
${b.sender === 'HUMAN' ? 'Colaborador' : 'Assistente'}: ${esc(b.text)}
`).join('')\n const colleagues = (s.colleagues || []).map((c) => ``).join('')\n const inService = conv.status === 'in_service'\n main = `\n
${esc(conv.employee_name || conv.employee_email || 'Colaborador')}
${esc(conv.employee_email || '')} · ${esc((conv.queue_code || '').toUpperCase())} · protocolo ${esc(conv.protocol || '')}
\n ${bot ? `
Conversa com o assistente antes do atendimento
${bot}
` : ''}\n
${msgs}${pend}
\n ${inService ? `
\n
\n \n \n \n ${colleagues ? `` : ''}\n
` : `
Conversa encerrada.
`}`\n }\n const demoText = s.demoDb ? 'Modo demonstração · gravando nas tabelas com env DEMO' : 'Modo demonstração · nada é gravado no servidor'\n const demoBar = s.demo ? `
${demoText} · abra a tela do colaborador em outra aba${s.demoDb && s.mirrorError ? ` · erro ao gravar: ${esc(s.mirrorError)}` : ''}
` : ''\n return `
${demoBar}\n

Atendimento

${esc(me.name || '')} · ${esc(s.queued || 0)} na fila · ${esc(me.active_chats || 0)} em atendimento
${statusBtns}
\n ${s.error && s.error !== 'not_authenticated' ? `
Erro: ${esc(s.error)}
` : ''}\n

Minhas conversas

${list}
\n
${main}
\n
`\n },\n mounted(d2) {\n const demo = d2.param('demo') === true || d2.param('demo') === 'true'\n const env = d2.param('env') || 'HML'\n const demoDb = demo && (d2.param('demo_db') === true || d2.param('demo_db') === 'true')\n d2.setState({ demo, demoDb, me: null, mine: [], queued: 0, colleagues: [], selectedId: null, conversation: null, pending: [], sending: false, subject: '', ticket: false, error: null, stick: true })\n let mirrorBusy = false\n let mirrorAgain = false\n const queueMirror = async () => {\n if (mirrorBusy) { mirrorAgain = true; return }\n mirrorBusy = true\n try { do { mirrorAgain = false; await demoMirror(d2, 'agent') } while (mirrorAgain) } catch (e) { d2.log('tb_agent_panel mirror', e && e.message) } finally { mirrorBusy = false }\n }\n const subscribed = {}\n let sk = null\n if (!demo) { try { sk = d2.socket('socket') } catch (e) { sk = null } }\n const subscribe = (me) => {\n if (!sk || !me || !me.id) return\n ;[`tb_${env}_agent_${me.id}`, `tb_${env}_supervision`].forEach((r) => { if (!subscribed[r]) { subscribed[r] = true; try { sk.subscribe(r) } catch (e) {} } })\n }\n const call = async (payload) => {\n try {\n const body = Object.assign({ env }, payload)\n const r = demo ? await demoAgent(body) : await d2.rush('rush').invoke(body)\n if (demoDb) queueMirror()\n if (!r || r.ok === false) { d2.setState({ error: (r && r.error) || 'unknown' }); return null }\n const upd = { error: null, me: r.me, mine: r.mine || [], queued: r.queued_count || 0, colleagues: r.colleagues_online || [] }\n if (r.conversation) {\n const msgs = r.conversation.messages || []\n upd.conversation = r.conversation\n upd.pending = (d2.state.pending || []).filter((p) => !msgs.some((m) => m.client_id === p.client_id))\n upd.stick = true\n }\n if (!d2.state.selectedId && (r.mine || []).length === 1) upd.selectedId = String(r.mine[0].id)\n d2.setState(upd)\n subscribe(r.me)\n return r\n } catch (e) { d2.log('tb_agent_panel', e && e.message); return null }\n }\n const refresh = async () => {\n await call({ action: 'panel' })\n if (d2.state.selectedId) await call({ action: 'conversation', transfer_id: d2.state.selectedId })\n }\n const send = async () => {\n const el = d2.$('#tb_agent_input'); const text = ((el && el.value) || '').trim()\n const id = d2.state.selectedId\n if (!text || !id || d2.state.sending) return\n const clientId = 'a' + Date.now().toString(36) + Math.random().toString(36).slice(2, 8)\n el.value = ''\n d2.setState({ sending: true, pending: [...(d2.state.pending || []), { client_id: clientId, text, transfer_id: id }] })\n await call({ action: 'send', transfer_id: id, text, client_id: clientId })\n await call({ action: 'conversation', transfer_id: id })\n d2.setState({ sending: false })\n const el2 = d2.$('#tb_agent_input'); if (el2) el2.focus()\n }\n if (demo) {\n let bcOk = false\n try { const bc = new BroadcastChannel('tb_demo'); bc.onmessage = () => refresh(); d2.onUnmount(() => bc.close()); bcOk = true } catch (e) {}\n if (!bcOk) d2.on(window, 'storage', (e) => { if (e.key === DEMO_KEY) refresh() })\n } else if (sk) { try { sk.onMessage(() => { refresh() }) } catch (e) {} }\n const timer = setInterval(async () => { await call({ action: 'heartbeat' }); if (d2.state.selectedId) await call({ action: 'conversation', transfer_id: d2.state.selectedId }) }, demo ? 15000 : 60000)\n d2.onUnmount(() => clearInterval(timer))\n d2.on('.st', 'click', async (e, el) => { await call({ action: 'status', status: el.dataset.status }); refresh() })\n d2.on('.item', 'click', (e, el) => { d2.setState({ selectedId: el.dataset.id, conversation: null, subject: '', ticket: false }); call({ action: 'conversation', transfer_id: el.dataset.id }) })\n d2.on('.send', 'click', send)\n d2.on('.in', 'keydown', (e) => { if (e.key === 'Enter' && !e.shiftKey) { e.preventDefault(); send() } })\n d2.on('#tb_agent_subject', 'input', (e, el) => { d2.state.subject = el.value })\n d2.on('#tb_agent_ticket', 'change', (e, el) => { d2.state.ticket = !!el.checked })\n d2.on('.close', 'click', async () => {\n const id = d2.state.selectedId; if (!id) return\n const ok = await d2.dialog.confirm('Encerrar este atendimento?')\n if (!ok) return\n await call({ action: 'close', transfer_id: id, subject: d2.state.subject, ticket_opened: !!d2.state.ticket })\n await call({ action: 'conversation', transfer_id: id })\n refresh()\n })\n d2.on('.transfer', 'click', async () => {\n const id = d2.state.selectedId; const sel = d2.$('#tb_agent_target'); const target = sel && sel.value\n if (!id || !target) return\n const ok = await d2.dialog.confirm('Transferir esta conversa?')\n if (!ok) return\n await call({ action: 'transfer', transfer_id: id, target_agent_id: target })\n d2.setState({ selectedId: null, conversation: null })\n refresh()\n })\n d2.on('.restart', 'click', async () => { d2.setState({ selectedId: null, conversation: null, pending: [] }); await call({ action: 'restart' }); refresh() })\n refresh()\n },\n updated(d2) {\n if (d2.state.stick) { const log = d2.$('.log'); if (log) log.scrollTop = log.scrollHeight; d2.state.stick = false }\n },\n}"}},"rush":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"rush"}}}},"socket":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"socket"}}}},"env":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"env"}}}},"demo":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"demo"}}}},"demo_db":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"demo_db"}}}},"transfers_ds":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"transfers_ds"}}}},"messages_ds":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"messages_ds"}}}},"events_ds":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"events_ds"}}}}}}}}}},{"_id":"6ab9cd03e69f22645a57a85d","component":"data2-core-types@Component","system":"659c0922f17cf6092bc666b3","params":{"extends":"data2-core-primitives@Block","component":"tb_gemini_sim","package":"natura-hr-demo","definition":{"preventEvaluation":true,"component":"data2-core-types@Definition","params":{"def":{"component":"data2-code-components@CodeHost","params":{"code":{"component":"data2-core-primitives@String","params":{"content":"const simId = () => {\n try { if (crypto && crypto.randomUUID) return crypto.randomUUID() } catch (e) {}\n return 'x' + Date.now().toString(16) + Math.random().toString(16).slice(2)\n}\nconst clock = (ms) => {\n if (!ms) return '—'\n const d = new Date(ms)\n const p = (n, s) => String(n).padStart(s || 2, '0')\n return `${p(d.getHours())}:${p(d.getMinutes())}:${p(d.getSeconds())}.${p(d.getMilliseconds(), 3)}`\n}\nconst secs = (ms) => (ms == null ? '—' : (ms / 1000).toFixed(1) + ' s')\n\nexport default {\n css: `\n :host{--bg:#f4f6f8;--card:#ffffff;--ink:#18212d;--muted:#5b6778;--line:#d9e0e7;--accent:#1c6a86;--ok:#2c7a4b;--okbg:#e3f2e8;--bad:#a3322b;--badbg:#f9e6e4;--warn:#9a5a12;--warnbg:#fbf0e1}\n .app{height:100%;display:grid;grid-template-columns:minmax(0,1fr) 420px;background:var(--bg);color:var(--ink);font:14px/1.5 system-ui,-apple-system,\"Segoe UI\",sans-serif}\n .chat{display:flex;flex-direction:column;min-height:0;border-right:1px solid var(--line)}\n .top{display:flex;flex-wrap:wrap;gap:8px 12px;align-items:center;padding:12px 18px;background:var(--card);border-bottom:1px solid var(--line)}\n .top h1{margin:0 12px 0 0;font-size:16px}\n .tok{flex:1;min-width:220px;display:flex;gap:6px;align-items:center}\n .tok input{flex:1;min-height:34px;padding:0 10px;border:1px solid var(--line);border-radius:8px;font:inherit}\n .pill{display:inline-block;padding:2px 10px;border-radius:999px;font-size:12px;font-weight:600;white-space:nowrap}\n .pill.ok{background:var(--okbg);color:var(--ok)}\n .pill.bad{background:var(--badbg);color:var(--bad)}\n .pill.warn{background:var(--warnbg);color:var(--warn)}\n .meta{font-size:12px;color:var(--muted)}\n .btn{padding:0 14px;min-height:34px;border:0;border-radius:8px;background:var(--accent);color:#fff;font:inherit;font-weight:600;cursor:pointer}\n .btn.ghost{background:transparent;color:var(--ink);border:1px solid var(--line)}\n .btn[disabled]{opacity:.5;cursor:default}\n .log{flex:1;overflow:auto;padding:16px 18px;display:flex;flex-direction:column;gap:10px}\n .msg{max-width:80%;padding:10px 12px;border-radius:12px;white-space:pre-wrap;word-break:break-word}\n .msg .who{display:block;font-size:11px;color:var(--muted);margin-bottom:2px}\n .msg.user{align-self:flex-end;background:var(--accent);color:#fff}\n .msg.user .who{color:#d6e9f0}\n .msg.bot{align-self:flex-start;background:var(--card);border:1px solid var(--line)}\n .msg.bot a{color:var(--accent)}\n .msg.err{align-self:flex-start;background:var(--badbg);color:var(--bad)}\n .msg.wait{align-self:flex-start;color:var(--muted);font-style:italic;background:transparent}\n .empty{margin:auto;text-align:center;color:var(--muted);max-width:420px}\n .bar{display:flex;gap:8px;padding:12px 18px;background:var(--card);border-top:1px solid var(--line)}\n .in{flex:1;min-height:42px;max-height:140px;resize:vertical;padding:10px;border:1px solid var(--line);border-radius:10px;font:inherit}\n .side{display:flex;flex-direction:column;min-height:0;background:var(--card)}\n .side h2{margin:0;padding:12px 16px;font-size:12px;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);border-bottom:1px solid var(--line)}\n .scroll{flex:1;overflow:auto}\n .sec{padding:12px 16px;border-bottom:1px solid var(--line)}\n .kv{display:grid;grid-template-columns:130px minmax(0,1fr);gap:3px 10px;font-size:13px}\n .kv dt{color:var(--muted)}\n .kv dd{margin:0;word-break:break-word}\n .turn{padding:12px 16px;border-bottom:1px solid var(--line)}\n .turn .head{display:flex;justify-content:space-between;gap:8px;align-items:center;margin-bottom:6px}\n .turn .q{font-size:13px;color:var(--muted);margin-bottom:6px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}\n .big{font-size:20px;font-weight:700}\n details{margin-top:6px}\n summary{cursor:pointer;color:var(--muted);font-size:12px}\n pre{margin:6px 0 0;max-height:240px;overflow:auto;background:var(--bg);padding:8px;border-radius:8px;font-size:11px;white-space:pre-wrap;word-break:break-word}\n `,\n render(d2) {\n const s = d2.state\n const esc = (v) => String(v == null ? '' : v).replace(/&/g, '&').replace(//g, '>').replace(/\"/g, '"')\n const md = (t) => esc(t).replace(/\\[([^\\]]+)\\]\\((https?:[^)\\s]+)\\)/g, '$1').replace(/\\*\\*([^*]+)\\*\\*/g, '$1')\n const msgs = (s.messages || []).map((m) => {\n if (m.role === 'user') return `
Você · ${esc(clock(m.at))}${esc(m.text)}
`\n if (m.role === 'error') return `
Erro · ${esc(clock(m.at))}${esc(m.text)}
`\n return `
Bot · ${esc(clock(m.at))}${md(m.text)}
`\n }).join('')\n const waiting = s.sending ? `
Aguardando o bot… ${esc(secs(s.elapsed))}
` : ''\n const empty = !msgs && !waiting ? `
Cole o token do Google no campo acima e mande uma mensagem. Ela entra pela ponte DEV, igual ao Gemini, e segue o fluxo do bot com os dados de HML.
` : ''\n const sess = s.session\n const sessHtml = sess && sess.found ? `\n
\n
chat_id
${esc(s.chatId)}
\n
sessão
${esc(sess.session_id)}
\n
status
${esc(sess.status)}
\n
env
${esc(sess.env)}
\n
colaborador
${esc(sess.employee_name)} (${esc(sess.employee_id)})
\n
região / país
${esc(sess.region || '—')} / ${esc(sess.country || '—')}
\n
empresa
${esc(sess.company || '—')}
\n
local
${esc(sess.location || '—')}
\n
nível
${esc(sess.management_level || '—')}
\n
exception_key
${esc(sess.exception_key || '—')}
\n
transbordo
${esc(String(!!sess.transbordo))}
\n
mensagens
${esc((sess.messages || []).length)}
\n
\n
chat_store
${esc(JSON.stringify(sess.chat_store || {}, null, 2))}
` : `
${s.chatId ? 'Sessão ainda não encontrada para ' + esc(s.chatId) : 'Nenhuma conversa ainda.'}
`\n const turns = (s.turns || []).slice().reverse().map((t) => {\n const cls = t.state === 'ok' ? 'ok' : (t.state === 'error' ? 'bad' : 'warn')\n const label = t.state === 'ok' ? 'deu certo' : (t.state === 'error' ? 'erro' : (t.state === 'empty' ? 'resposta vazia' : 'aguardando'))\n return `
\n
#${esc(t.n)}${esc(label)}
\n
${esc(t.text)}
\n
${esc(secs(t.end ? t.end - t.start : null))}
\n
\n
use case
${esc(t.usecase || '—')}
\n
início
${esc(clock(t.start))}
\n
fim
${esc(clock(t.end))}
\n
ponte DEV
${esc(t.bridgeMs != null ? secs(t.bridgeMs) + ' · ' + (t.bridgeResult || '') : '—')}
\n
listener DEV
${esc(t.listenerMs != null ? secs(t.listenerMs) + ' · ' + (t.listenerResult || '') : '—')}
\n
status sessão
${esc(t.status || '—')}
\n ${t.error ? `
erro
${esc(t.error)}
` : ''}\n
\n
resposta bruta
${esc(JSON.stringify(t.raw == null ? null : t.raw, null, 2))}
\n
`\n }).join('')\n return `
\n
\n
\n

Simulador Gemini

\n
${s.hasToken ? 'token ok' : 'sem token'}
\n \n
chat_id ${esc(s.chatId || 'novo (a ponte gera no primeiro envio)')} · ponte DEV EPKun… → listener DEV → chatroomEntrypointDev
\n
\n
${msgs}${waiting}${empty}
\n
\n
\n
\n

Debug

\n
\n
${sessHtml}
\n ${turns || '
Cada envio aparece aqui com use case, horários e tempo de resposta.
'}\n
\n
\n
`\n },\n mounted(d2) {\n let token = ''\n d2.setState({ hasToken: false, chatId: '', messages: [], turns: [], session: null, sending: false, elapsed: 0, stick: true })\n let tick = null\n const stopTick = () => { if (tick) { clearInterval(tick); tick = null } }\n d2.onUnmount(stopTick)\n const debug = async (chatId) => {\n if (!chatId) return null\n try { const r = await d2.rush('debug').invoke({ chat_id: chatId }); d2.setState({ session: r }); return r } catch (e) { d2.log('tb_gemini_sim debug', e && e.message); return null }\n }\n const patchTurn = (id, upd) => { d2.setState({ turns: (d2.state.turns || []).map((t) => (t.id === id ? Object.assign({}, t, upd) : t)) }) }\n const send = async () => {\n const el = d2.$('#tb_sim_input'); const text = ((el && el.value) || '').trim()\n if (!text || d2.state.sending || !token) return\n el.value = ''\n const turnId = simId()\n const start = Date.now()\n const n = (d2.state.turns || []).length + 1\n d2.setState({\n sending: true, elapsed: 0, stick: true,\n messages: [...d2.state.messages, { id: 'u' + turnId, role: 'user', text, at: start }],\n turns: [...d2.state.turns, { id: turnId, n, text, start, state: 'wait' }],\n })\n tick = setInterval(() => { d2.state.elapsed = Date.now() - start }, 250)\n const message = { kind: 'message', messageId: simId(), parts: [{ kind: 'text', metadata: { is_user_input: true }, text }], role: 'user' }\n if (d2.state.chatId) message.contextId = d2.state.chatId\n const body = { id: simId(), jsonrpc: '2.0', method: 'message/send', params: { configuration: { acceptedOutputModes: [], blocking: true }, message, metadata: {} }, sim_google_token: token }\n let raw = null; let error = ''\n try { raw = await d2.rush('bridge').invoke(body) } catch (e) { error = (e && e.message) || String(e) }\n const end = Date.now()\n stopTick()\n const res = raw && (raw.result || (raw.data && raw.data.result))\n const answer = res && res.artifacts && res.artifacts[0] && res.artifacts[0].parts && res.artifacts[0].parts[0] && res.artifacts[0].parts[0].text\n const ctx = res && res.contextId\n if (!error && raw && raw.error) error = typeof raw.error === 'string' ? raw.error : JSON.stringify(raw.error)\n const state = error ? 'error' : (answer ? 'ok' : 'empty')\n const chatId = ctx || d2.state.chatId\n const extra = error ? { id: 'e' + turnId, role: 'error', text: error, at: end } : { id: 'b' + turnId, role: 'bot', text: answer || '(resposta vazia do bot)', at: end }\n d2.setState({ sending: false, chatId, stick: true, messages: [...d2.state.messages, extra] })\n patchTurn(turnId, { end, state, raw, error })\n const r = await debug(chatId)\n if (r) {\n const bots = (r.messages || []).filter((m) => m.sender === 'ASSISTANT')\n const last = bots[bots.length - 1]\n patchTurn(turnId, {\n usecase: last && last.assistant && last.assistant.usecase,\n status: r.status,\n bridgeMs: r.bridge_log && r.bridge_log.durationInMs,\n bridgeResult: r.bridge_log && r.bridge_log.result,\n listenerMs: r.listener_log && r.listener_log.durationInMs,\n listenerResult: r.listener_log && r.listener_log.result,\n })\n }\n const el2 = d2.$('#tb_sim_input'); if (el2) el2.focus()\n }\n d2.on('#tb_sim_token', 'input', (e, el) => {\n const v = (el.value || '').trim().replace(/^Bearer\\s+/i, '')\n if (v) { token = v; el.value = ''; d2.setState({ hasToken: true }) }\n })\n d2.on('.newchat', 'click', () => { d2.setState({ chatId: '', messages: [], turns: [], session: null }) })\n d2.on('.send', 'click', send)\n d2.on('.in', 'keydown', (e) => { if (e.key === 'Enter' && !e.shiftKey) { e.preventDefault(); send() } })\n },\n updated(d2) {\n if (d2.state.stick) { const log = d2.$('.log'); if (log) log.scrollTop = log.scrollHeight; d2.state.stick = false }\n },\n}"}},"bridge":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"bridge"}}}},"debug":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"debug"}}}}}}}}}},{"_id":"6abfe437272474af816a36b5","component":"data2-core-types@Component","system":"659c0922f17cf6092bc666b3","params":{"extends":"data2-core-primitives@Block","component":"Testes_Automatizados_HML","package":"natura-hr-demo","definition":{"preventEvaluation":true,"component":"data2-core-types@Definition","params":{"def":{"component":"data2-code-components@CodeHost","params":{"code":{"component":"data2-core-primitives@String","params":{"content":"const CATALOGO = [{\"key\":\"bffGetWorkerHml\",\"name\":\"BFF Get worker HML\",\"ref\":\"cWr4PD0-MGKgtJH8EW8GP\",\"client\":\"d193hHMqmkKx3JCKfh_sJ\",\"method\":\"GET\",\"kind\":\"leitura\",\"group\":\"Colaborador (leitura)\",\"usedBy\":\"atestado de outra pessoa (busca o colega)\",\"params\":{\"employee_id\":\"{{employee_id}}\",\"is_become_user\":false},\"disabled\":\"\"},{\"key\":\"getDependents\",\"name\":\"getDependents\",\"ref\":\"3iux1nR9mdrm-TG7UUS2Z\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"GET\",\"kind\":\"leitura\",\"group\":\"Colaborador (leitura)\",\"usedBy\":\"dependentes\",\"params\":{\"env\":\"HML\",\"is_become_user\":false,\"employee_id\":\"{{employee_id}}\"},\"disabled\":\"\"},{\"key\":\"getFeedback\",\"name\":\"getFeedback\",\"ref\":\"yhJeXEKjtciZhF2-lT53S\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"GET\",\"kind\":\"leitura\",\"group\":\"Colaborador (leitura)\",\"usedBy\":\"MAPA feedbacks\",\"params\":{\"env\":\"HML\",\"is_become_user\":false,\"employee_id\":\"{{employee_id}}\"},\"disabled\":\"\"},{\"key\":\"getPersonalData\",\"name\":\"getPersonalData\",\"ref\":\"5-JQ2g8qmXOunlT_l-wbF\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"GET\",\"kind\":\"leitura\",\"group\":\"Colaborador (leitura)\",\"usedBy\":\"dados pessoais / telefone do atestado\",\"params\":{\"is_become_user\":false,\"employee_id\":\"{{employee_id}}\",\"employee_email\":\"{{employee_email}}\",\"env\":\"HML\"},\"disabled\":\"\"},{\"key\":\"getSkills\",\"name\":\"getSkills\",\"ref\":\"gBUEj0PmHD7mQ66sF5NEF\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"GET\",\"kind\":\"leitura\",\"group\":\"Colaborador (leitura)\",\"usedBy\":\"MAPA skills\",\"params\":{\"env\":\"HML\",\"is_become_user\":false,\"employee_id\":\"{{employee_id}}\"},\"disabled\":\"\"},{\"key\":\"getWorker\",\"name\":\"getWorker\",\"ref\":\"JJcFXczR0RrDAKXdRY4SW\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"GET\",\"kind\":\"leitura\",\"group\":\"Colaborador (leitura)\",\"usedBy\":\"init worker (BFF HML)\",\"params\":{\"env\":\"HML\",\"is_become_user\":false,\"employee_id\":\"{{employee_id}}\"},\"disabled\":\"\"},{\"key\":\"mapaGetFeedbacks\",\"name\":\"MAPA get feedbacks\",\"ref\":\"v-w3MtUJEKVvd_jhapXJ9\",\"client\":\"Lft_OdFevDLp3VQB8p1dy\",\"method\":\"GET\",\"kind\":\"leitura\",\"group\":\"MAPA (leitura)\",\"usedBy\":\"\",\"params\":{\"employee_id\":\"{{employee_id}}\",\"env\":\"HML\"},\"disabled\":\"\"},{\"key\":\"mapaGetSkills\",\"name\":\"MAPA get skills\",\"ref\":\"a_3KPV6-rYo3o789VdT9j\",\"client\":\"Lft_OdFevDLp3VQB8p1dy\",\"method\":\"GET\",\"kind\":\"leitura\",\"group\":\"MAPA (leitura)\",\"usedBy\":\"\",\"params\":{\"employee_id\":\"{{employee_id}}\",\"env\":\"HML\"},\"disabled\":\"\"},{\"key\":\"getOpenTickets\",\"name\":\"getOpenTickets\",\"ref\":\"mGfk1ukF3WK-dQ4P-EI6K\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"GET\",\"kind\":\"leitura\",\"group\":\"Chamados (leitura)\",\"usedBy\":\"consulta de chamados\",\"params\":{\"is_become_user\":false,\"employee_id\":\"{{employee_id}}\",\"ticket_type\":\"\",\"state\":\"\",\"sys_created_on\":\"\",\"ticket_number\":\"\",\"origin\":\"ti_incidents\",\"employee_email\":\"{{employee_email}}\",\"env\":\"HML\"},\"disabled\":\"\"},{\"key\":\"addDependent\",\"name\":\"addDependent\",\"ref\":\"n-zLMPkBi2CvMJjBG05bz\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"POST\",\"kind\":\"escrita\",\"group\":\"Workday (escrita)\",\"usedBy\":\"\",\"params\":{\"env\":\"HML\",\"is_become_user\":false,\"employeeId\":\"{{employee_id}}\",\"allowedForTaxDeduction\":true,\"autoComplete\":true,\"dependentForPayrollPurposes\":true,\"files\":\"sdf\",\"genderCode\":\"M\",\"birthDate\":\"29/02/2003\",\"cpf\":\"38693874805\",\"relationship\":\"Father\",\"formattedName\":\"ZéRamalho\",\"reportingName\":\"Zé\",\"firstName\":\"Zé\",\"lastName\":\"Ramalho\",\"gemini\":true},\"disabled\":\"\"},{\"key\":\"updateContactData\",\"name\":\"updateContactData\",\"ref\":\"dapLe5g4fk3mZIrefSxVT\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"PATCH\",\"kind\":\"escrita\",\"group\":\"Workday (escrita)\",\"usedBy\":\"\",\"params\":{\"env\":\"HML\",\"is_become_user\":false,\"employee_id\":\"{{employee_id}}\",\"option\":\"home_address\",\"email\":\"emailteste@gmail.com\",\"country\":\"BRA\",\"phone\":\"19982250288\",\"gemini\":true,\"phoneDeviceType\":\"mobile\",\"street\":\"Rua teste\",\"additionalAddress\":\"\",\"number\":\"686\",\"streetType\":\"Street\",\"neighborhood\":\"Santa Paula\",\"postalCode\":\"09541-300\",\"city\":\"São Paulo\",\"state\":\"SP\",\"addressName\":\"home\",\"replaceAll\":true,\"isPrimary\":false,\"file\":\"iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mP8z8BQDwAEhQGAhKmMIQAAAABJRU5ErkJggg==\",\"filename\":\"teste.png\"},\"disabled\":\"\"},{\"key\":\"updateEmergencyContacts\",\"name\":\"updateEmergencyContacts\",\"ref\":\"kalnilhV3xu2kYov0Bx1L\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"PATCH\",\"kind\":\"escrita\",\"group\":\"Workday (escrita)\",\"usedBy\":\"\",\"params\":{\"env\":\"HML\",\"is_become_user\":false,\"employeeId\":\"{{employee_id}}\",\"country\":\"BR\",\"countryCode\":\"BRA\",\"priority\":1,\"relationship\":\"Father\",\"phone\":\"19993333867\",\"gemini\":true,\"firstName\":\"João\",\"lastName\":\"Antonio\",\"phoneDeviceType\":\"mobile\"},\"disabled\":\"\"},{\"key\":\"updatePaymentElections\",\"name\":\"updatePaymentElections\",\"ref\":\"MHWMh4DDZOrvF40gw2g88\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"PATCH\",\"kind\":\"escrita\",\"group\":\"Workday (escrita)\",\"usedBy\":\"\",\"params\":{\"env\":\"HML\",\"is_become_user\":false,\"gemini\":true,\"employee_id\":\"{{employee_id}}\",\"account\":\"\"},\"disabled\":\"\"},{\"key\":\"updatePersonalData\",\"name\":\"updatePersonalData\",\"ref\":\"Pj-VTFQJUH2mPTQ0cuT3V\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"PATCH\",\"kind\":\"escrita\",\"group\":\"Workday (escrita)\",\"usedBy\":\"\",\"params\":{\"env\":\"HML\",\"is_become_user\":false,\"employee_id\":\"{{employee_id}}\",\"option\":\"legal_name\",\"orientation\":\"\",\"ethnicityCode\":\"\",\"pronoun\":\"\",\"maritalStatusCode\":\"\",\"firstName\":\"THAMIRES\",\"lastName\":\"TESTE\",\"files\":\"\",\"gemini\":true},\"disabled\":\"\"},{\"key\":\"updatePersonPhoto\",\"name\":\"updatePersonPhoto\",\"ref\":\"RYqe6PNUlj8ke_fkf3bqS\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"PATCH\",\"kind\":\"escrita\",\"group\":\"Workday (escrita)\",\"usedBy\":\"\",\"params\":{\"env\":\"HML\",\"is_become_user\":false,\"employee_id\":\"{{employee_id}}\",\"fileName\":\"foto_teste.png\",\"fileBase64\":\"iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mP8z8BQDwAEhQGAhKmMIQAAAABJRU5ErkJggg==\",\"gemini\":true},\"disabled\":\"\"},{\"key\":\"uploadAttachmentToWd\",\"name\":\"uploadAttachmentToWd\",\"ref\":\"1synU40jLugNx0PloKdDX\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"POST\",\"kind\":\"escrita\",\"group\":\"Workday (escrita)\",\"usedBy\":\"\",\"params\":{\"env\":\"HML\",\"is_become_user\":false,\"gemini\":true,\"employee_id\":\"{{employee_id}}\",\"fileName\":\"banco.png\",\"fileBase64\":\"iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mP8z8BQDwAEhQGAhKmMIQAAAABJRU5ErkJggg==\"},\"disabled\":\"\"},{\"key\":\"bffSubirMapa\",\"name\":\"BFF subir MAPA\",\"ref\":\"pz4RNq01c2a-5rBAQN-Kk\",\"client\":\"Lft_OdFevDLp3VQB8p1dy\",\"method\":\"PUT\",\"kind\":\"escrita\",\"group\":\"MAPA (escrita)\",\"usedBy\":\"\",\"params\":{\"env\":\"HML\",\"is_become_user\":false,\"employee_id\":\"{{employee_id}}\",\"development_item\":\"Teste automatizado HML\",\"additional_information\":\"Criado pela tela Testes Automatizados\",\"category_id\":\"DEVELOPMENT_ITEM_CATEGORY-3-19\",\"start_date\":\"{{hoje_iso}}\",\"completion_date\":\"2026-12-31\",\"status_id\":\"DEVELOPMENT_ITEM_STATUS-3-4\",\"status_note\":\"In progress\",\"updated_by_employee_id\":\"{{employee_id}}\",\"development_item_version\":\"v2\",\"development_item_id\":\"\"},\"disabled\":\"\"},{\"key\":\"putDevelopmentItem\",\"name\":\"putDevelopmentItem\",\"ref\":\"1_KJGQx0_o3ZGDCEi4iX5\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"(sem método)\",\"kind\":\"escrita\",\"group\":\"MAPA (escrita)\",\"usedBy\":\"\",\"params\":{\"env\":\"HML\",\"is_become_user\":false,\"employee_id\":\"{{employee_id}}\"},\"disabled\":\"Requisição sem URL/método configurado\"},{\"key\":\"childcareBenefit\",\"name\":\"childcareBenefit\",\"ref\":\"u3C4ePk84R-okC_R7DMhl\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"POST\",\"kind\":\"escrita\",\"group\":\"Chamados (escrita)\",\"usedBy\":\"\",\"params\":{\"is_become_user\":false,\"employee_id\":\"{{employee_id}}\",\"gemini\":true,\"reportingMonthAndYear\":\"03/2026\",\"paymentDate\":\"13/03/2026\",\"option\":\"receipt\",\"dependents\":\"\",\"name\":\"THÉO RODRIGO PASSONI OLIVEIRA\",\"env\":\"HML\"},\"disabled\":\"\"},{\"key\":\"requestTransportation\",\"name\":\"requestTransportation\",\"ref\":\"S22Cl4C9_nBElVNOwXxTB\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"POST\",\"kind\":\"escrita\",\"group\":\"Chamados (escrita)\",\"usedBy\":\"\",\"params\":{\"env\":\"HML\",\"is_become_user\":false,\"gemini\":true,\"employee_id\":\"{{employee_id}}\",\"option\":\"\",\"transports\":\"\",\"hasAttachment\":false},\"disabled\":\"\"},{\"key\":\"submitMedicalCertificateHml\",\"name\":\"submitMedicalCertificate HML\",\"ref\":\"-20ClsIBfWmVoRAbkZTaW\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"POST\",\"kind\":\"escrita\",\"group\":\"Chamados (escrita)\",\"usedBy\":\"LANCAMENTO_ATESTADO (UPLOAD_CERTIFICATE)\",\"params\":{\"is_become_user\":false,\"employee_id\":\"{{employee_id}}\",\"gemini\":true,\"quantityDays\":8,\"date\":\"{{hoje_br}}\",\"phone\":\"11989157336\",\"emailInput\":\"{{employee_email}}\",\"additionalInput\":\"\",\"env\":\"HML\"},\"disabled\":\"\"},{\"key\":\"uploadAttachmentToTicket\",\"name\":\"uploadAttachmentToTicket\",\"ref\":\"ctH7FQ2z2ffgiY4OeuU76\",\"client\":\"UxgGgbH9Kdb_3sSKRq7Gz\",\"method\":\"POST\",\"kind\":\"escrita\",\"group\":\"Chamados (escrita)\",\"usedBy\":\"anexo do atestado no chamado\",\"params\":{\"is_become_user\":false,\"employee_id\":\"{{employee_id}}\",\"gemini\":true,\"ticket_id\":\"3a9defde877bba14ec360e530cbb35aa\",\"filename\":\"Screenshot 2026-03-25 161511.png.png\",\"file\":\"iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mP8z8BQDwAEhQGAhKmMIQAAAABJRU5ErkJggg==\",\"file_url\":\"https://natura-hr-demo.data2.media/file/NvxjlolrS5RKP-IucaCEl?e=T7hhBgLfkB7rhDznGZ9Gy\",\"env\":\"HML\"},\"disabled\":\"\"}];\n\nconst GRUPOS = ['Colaborador (leitura)', 'MAPA (leitura)', 'Chamados (leitura)', 'Workday (escrita)', 'MAPA (escrita)', 'Chamados (escrita)'];\nconst LS = 'testes_hml_v1';\nconst MAX_VIEW = 150000;\nconst MAX_LOG_RESP = 400000;\n\nconst esc = (v) => String(v == null ? '' : v).replace(/&/g, '&').replace(//g, '>').replace(/\"/g, '"');\nconst pad = (n) => String(n).padStart(2, '0');\nconst hojeIso = () => { const d = new Date(); return `${d.getFullYear()}-${pad(d.getMonth() + 1)}-${pad(d.getDate())}`; };\nconst hojeBr = () => { const d = new Date(); return `${pad(d.getDate())}/${pad(d.getMonth() + 1)}/${d.getFullYear()}`; };\nconst fmtDt = (v) => { if (!v) return ''; const d = new Date(v); if (isNaN(d)) return String(v); return `${pad(d.getDate())}/${pad(d.getMonth() + 1)}/${d.getFullYear()} ${pad(d.getHours())}:${pad(d.getMinutes())}:${pad(d.getSeconds())}`; };\nconst fmtMs = (ms) => (ms == null || ms === '') ? '-' : (ms >= 1000 ? `${(ms / 1000).toFixed(2)} s` : `${Math.round(ms)} ms`);\nconst fmtBytes = (n) => !n ? '0 B' : n < 1024 ? `${n} B` : n < 1048576 ? `${(n / 1024).toFixed(1)} KB` : `${(n / 1048576).toFixed(2)} MB`;\nconst novoRunId = (pref) => { const d = new Date(); return `${pref}-${d.getFullYear()}${pad(d.getMonth() + 1)}${pad(d.getDate())}-${pad(d.getHours())}${pad(d.getMinutes())}${pad(d.getSeconds())}-${Math.random().toString(36).slice(2, 6)}`; };\nconst byKey = (k) => CATALOGO.find((c) => c.key === k);\nconst safeStr = (v) => { try { return typeof v === 'string' ? v : JSON.stringify(v, null, 2); } catch (e) { return String(v); } };\nconst pct = (arr, p) => { if (!arr.length) return null; const s = [...arr].sort((a, b) => a - b); return s[Math.min(s.length - 1, Math.ceil((p / 100) * s.length) - 1)]; };\n\nfunction lsGet() { try { return JSON.parse(localStorage.getItem(LS) || '{}'); } catch (e) { return {}; } }\nfunction lsSet(patch) { try { localStorage.setItem(LS, JSON.stringify({ ...lsGet(), ...patch })); } catch (e) { } }\n\n// Troca {{placeholders}} pelos valores do cabeçalho (recursivo)\nfunction resolver(v, ctx) {\n if (typeof v === 'string') {\n const m = v.match(/^\\{\\{(\\w+)\\}\\}$/);\n if (m && ctx[m[1]] !== undefined) return ctx[m[1]];\n return v.replace(/\\{\\{(\\w+)\\}\\}/g, (all, k) => (ctx[k] !== undefined ? ctx[k] : all));\n }\n if (Array.isArray(v)) return v.map((x) => resolver(x, ctx));\n if (v && typeof v === 'object') { const o = {}; for (const k of Object.keys(v)) o[k] = resolver(v[k], ctx); return o; }\n return v;\n}\n\n// Nunca leva token e encurta base64 para logs/exports\nfunction sanear(v) {\n if (typeof v === 'string') return (v.length > 300 && /^[A-Za-z0-9+/=\\s]+$/.test(v)) ? `` : v;\n if (Array.isArray(v)) return v.map(sanear);\n if (v && typeof v === 'object') { const o = {}; for (const k of Object.keys(v)) { if (/^(token|google_token|authorization)$/i.test(k)) continue; o[k] = sanear(v[k]); } return o; }\n return v;\n}\n\nfunction diagnostico(r) {\n if (!r || r.ok) return '';\n const d = r.data || {};\n const inner = (d && typeof d === 'object') ? (d.data || d) : {};\n const tipo = String(inner.type || inner.code || '').toUpperCase();\n const msg = String(inner.message || d.error || r.error || '').toLowerCase();\n if (tipo === 'UNAUTHORIZED' || msg.includes('unauthorized') || r.status === 401) return 'Token ausente, inválido ou expirado (o BFF responde 424 com type UNAUTHORIZED). Gere um token novo e rode de novo.';\n if (r.status === 403) return 'Sem permissão: o token não tem acesso a este recurso/colaborador.';\n if (r.status === 404) return 'Recurso não encontrado: confira employee_id / ids dos parâmetros.';\n if (r.status === 400 || r.status === 422) return 'Parâmetros rejeitados pelo BFF: revise o JSON de parâmetros.';\n if (r.status === 424) return 'Falha de dependência no BFF (424): o serviço de trás (Workday/ServiceNow) falhou. Veja o corpo da resposta.';\n if (r.status >= 500) return 'Erro interno no BFF/serviço de destino.';\n if (!r.status) return 'Sem status HTTP: falha de rede, timeout ou erro na própria rush.';\n return '';\n}\n\nfunction extrairErro(e) {\n let status = e && (e.status || e.statusCode || (e.response && e.response.status) || e.code);\n status = Number(status) || 0;\n let data = e && (e.body !== undefined ? e.body : e.data !== undefined ? e.data : (e.response && e.response.data));\n let message = (e && e.message) || String(e);\n if (data === undefined || data === null) { try { const j = JSON.parse(message.slice(message.indexOf('{'))); data = j; } catch (x) { data = null; } }\n if (data && typeof data === 'object' && data.data && typeof data.data === 'object' && data.code && !status) status = Number(data.code) || 0;\n if (data && typeof data === 'object' && data.error && typeof data.error === 'string') message = data.error;\n return { status, data, message };\n}\n\nfunction jsonHtml(v) {\n let s = safeStr(v);\n if (s === undefined) s = 'undefined';\n const cortado = s.length > MAX_VIEW;\n if (cortado) s = s.slice(0, MAX_VIEW);\n const h = esc(s).replace(/("(?:\\\\.|[^&]|&(?!quot;))*?")(\\s*:)?|\\b(true|false|null)\\b|(-?\\d+(?:\\.\\d+)?(?:[eE][+-]?\\d+)?)/g, (m, str, colon, lit, num) => {\n if (str) return colon ? `${str}${colon}` : `${str}`;\n if (lit) return `${lit}`;\n return `${num}`;\n });\n return `
${h}${cortado ? `\\n… (cortado na tela em ${MAX_VIEW} chars: use Copiar/Baixar para ver tudo)` : ''}
`;\n}\n\nfunction baixar(nome, conteudo, tipo) {\n const blob = conteudo instanceof Blob ? conteudo : new Blob([conteudo], { type: tipo || 'text/plain;charset=utf-8' });\n const url = URL.createObjectURL(blob);\n const a = document.createElement('a');\n a.href = url; a.download = nome; document.body.appendChild(a); a.click();\n setTimeout(() => { URL.revokeObjectURL(url); a.remove(); }, 1500);\n}\n\nasync function copiar(d2, texto) {\n try { await navigator.clipboard.writeText(texto); toast(d2, 'Copiado'); } catch (e) { toast(d2, 'Não foi possível copiar', true); }\n}\n\nfunction toast(d2, msg, erro) {\n d2.setState({ toast: { msg, erro: !!erro, t: Date.now() } });\n const t = d2.state.toast.t;\n setTimeout(() => { if (d2.state.toast && d2.state.toast.t === t) d2.setState({ toast: null }); }, 2600);\n}\n\n// ---------- linhas normalizadas (runner e logs usam o mesmo formato p/ exportar) ----------\nfunction linhaDoResultado(item, r) {\n return {\n data: r.started_at, run_id: r.run_id, requisicao: item.name, chave: item.key, ref: item.ref, metodo: item.method, tipo: item.kind,\n ok: r.ok, status: r.status, duracao_ms: r.ms, erro: r.ok ? '' : (r.error || ''), diagnostico: diagnostico(r),\n tester_email: r.tester_email, employee_id: r.employee_id, params: r.params, resposta: r.data, tamanho: r.size, log_id: r.log_id\n };\n}\nfunction linhaDoLog(l) {\n const item = byKey(l.request_key) || {};\n const r = { ok: l.ok, status: l.status_code, data: l.response, error: l.error_message };\n return {\n data: l.started_at || l.createdAt, run_id: l.run_id, requisicao: l.request_name || item.name, chave: l.request_key, ref: l.request_ref, metodo: l.method, tipo: l.kind,\n ok: l.ok, status: l.status_code, duracao_ms: l.duration_ms, erro: l.ok ? '' : (l.error_message || ''), diagnostico: diagnostico(r),\n tester_email: l.tester_email, employee_id: l.employee_id, params: l.params, resposta: l.response, tamanho: l.response_size, log_id: l._id\n };\n}\n\nfunction resumoPorRequisicao(linhas) {\n const m = {};\n for (const l of linhas) {\n const k = l.chave || '?';\n if (!m[k]) m[k] = { chave: k, requisicao: l.requisicao, metodo: l.metodo, tipo: l.tipo, n: 0, ok: 0, durs: [], ultimo: null };\n const g = m[k]; g.n++; if (l.ok) g.ok++; if (typeof l.duracao_ms === 'number') g.durs.push(l.duracao_ms);\n if (!g.ultimo || new Date(l.data) > new Date(g.ultimo.data)) g.ultimo = l;\n }\n return Object.values(m).map((g) => ({\n ...g, taxa: g.n ? Math.round((g.ok / g.n) * 100) : 0,\n media: g.durs.length ? Math.round(g.durs.reduce((a, b) => a + b, 0) / g.durs.length) : null,\n p95: pct(g.durs, 95), max: g.durs.length ? Math.max(...g.durs) : null\n })).sort((a, b) => a.taxa - b.taxa || (b.media || 0) - (a.media || 0));\n}\n\n// ---------- exportação ----------\nconst CSV_COLS = ['data', 'run_id', 'requisicao', 'chave', 'ref', 'metodo', 'tipo', 'ok', 'status', 'duracao_ms', 'erro', 'diagnostico', 'tester_email', 'employee_id', 'params', 'resposta', 'tamanho', 'log_id'];\nfunction exportarCsv(linhas, nome, comResposta) {\n const cols = comResposta ? CSV_COLS : CSV_COLS.filter((c) => c !== 'resposta');\n const cel = (v) => {\n let s = v == null ? '' : (typeof v === 'object' ? JSON.stringify(sanear(v)) : String(v));\n if (s.length > 30000) s = s.slice(0, 30000) + '…(cortado)';\n return /[\";\\n\\r]/.test(s) ? `\"${s.replace(/\"/g, '\"\"')}\"` : s;\n };\n const out = [cols.join(';')].concat(linhas.map((l) => cols.map((c) => cel(c === 'data' ? fmtDt(l[c]) : c === 'ok' ? (l.ok ? 'sim' : 'nao') : l[c])).join(';')));\n baixar(nome, '' + out.join('\\r\\n'), 'text/csv;charset=utf-8');\n}\n\nconst asciiPdf = (s) => String(s == null ? '' : s).replace(/[–—]/g, '-').replace(/[‘’]/g, \"'\").replace(/[“”]/g, '\"').replace(/…/g, '...').replace(/[^\\x09\\x0A\\x0D\\x20-\\x7E -ÿ]/g, '?');\n\nfunction exportarPdf(d2, linhas, opts) {\n const jsMod = d2.lib('jspdf@2.5.1');\n const atMod = d2.lib('jspdf-autotable@3.8.2');\n const JsPDF = jsMod && (jsMod.jsPDF || (jsMod.default && (jsMod.default.jsPDF || jsMod.default)));\n const autoTable = atMod && (atMod.default || atMod.autoTable);\n if (!JsPDF || typeof autoTable !== 'function') return imprimirHtml(linhas, opts);\n const doc = new JsPDF({ orientation: 'landscape', unit: 'pt', format: 'a4' });\n const W = doc.internal.pageSize.getWidth();\n doc.setFontSize(15); doc.text(asciiPdf(opts.titulo), 32, 36);\n doc.setFontSize(9); doc.setTextColor(90);\n const ok = linhas.filter((l) => l.ok).length;\n const linhasCab = [\n `Sistema: natura-hr-demo | Ambiente: HML | Gerado em ${fmtDt(new Date())}${opts.por ? ` | Por: ${opts.por}` : ''}`,\n `Execucoes: ${linhas.length} | Sucesso: ${ok} | Falha: ${linhas.length - ok}${opts.filtros ? ` | Filtros: ${opts.filtros}` : ''}`\n ];\n linhasCab.forEach((t, i) => doc.text(asciiPdf(t), 32, 54 + i * 12));\n doc.setTextColor(0);\n const res = resumoPorRequisicao(linhas);\n autoTable(doc, {\n startY: 84, head: [['Requisicao', 'Chave', 'Metodo', 'Tipo', 'Exec.', 'Sucesso', 'Media', 'p95', 'Max', 'Ultimo status', 'Ultimo erro']],\n body: res.map((g) => [g.requisicao, g.chave, g.metodo, g.tipo, g.n, `${g.taxa}%`, fmtMs(g.media), fmtMs(g.p95), fmtMs(g.max), g.ultimo ? String(g.ultimo.status || '-') : '-', g.ultimo && !g.ultimo.ok ? (g.ultimo.erro || '').slice(0, 120) : ''].map(asciiPdf)),\n styles: { fontSize: 7.5, cellPadding: 3 }, headStyles: { fillColor: [33, 37, 41] },\n didParseCell: (c) => { if (c.section === 'body' && c.column.index === 5) { const v = parseInt(c.cell.raw, 10); c.cell.styles.textColor = v === 100 ? [22, 128, 61] : v === 0 ? [185, 28, 28] : [180, 83, 9]; } }\n });\n autoTable(doc, {\n startY: doc.lastAutoTable.finalY + 18, head: [['Data/hora', 'Requisicao', 'Metodo', 'Status', 'OK', 'Duracao', 'employee_id', 'Erro / diagnostico', 'run_id']],\n body: linhas.map((l) => [fmtDt(l.data), l.requisicao, l.metodo, String(l.status || '-'), l.ok ? 'sim' : 'nao', fmtMs(l.duracao_ms), l.employee_id || '', l.ok ? '' : [l.erro, l.diagnostico].filter(Boolean).join(' - ').slice(0, 220), l.run_id || ''].map(asciiPdf)),\n styles: { fontSize: 7, cellPadding: 2.5, overflow: 'linebreak' }, headStyles: { fillColor: [33, 37, 41] },\n columnStyles: { 7: { cellWidth: 240 } },\n didParseCell: (c) => { if (c.section === 'body' && c.column.index === 4) c.cell.styles.textColor = c.cell.raw === 'sim' ? [22, 128, 61] : [185, 28, 28]; }\n });\n if (opts.detalhe) {\n for (const l of linhas) {\n doc.addPage();\n doc.setFontSize(11); doc.text(asciiPdf(`${l.requisicao} (${l.chave}) - ${l.ok ? 'OK' : 'FALHA'} - status ${l.status || '-'} - ${fmtMs(l.duracao_ms)}`), 32, 34);\n doc.setFontSize(8); doc.setTextColor(90); doc.text(asciiPdf(`${fmtDt(l.data)} | ref ${l.ref || '-'} | run ${l.run_id || '-'} | log ${l.log_id || '-'} | ${l.tester_email || ''}`), 32, 48); doc.setTextColor(0);\n let y = 66;\n const bloco = (titulo, obj, limite) => {\n let s = safeStr(sanear(obj)) || '';\n if (s.length > limite) s = s.slice(0, limite) + '\\n...(cortado no PDF; resposta completa no CSV/JSON)';\n doc.setFontSize(9); doc.text(asciiPdf(titulo), 32, y); y += 12;\n doc.setFont('courier', 'normal'); doc.setFontSize(7);\n for (const ln of doc.splitTextToSize(asciiPdf(s), W - 64)) { if (y > doc.internal.pageSize.getHeight() - 30) { doc.addPage(); y = 34; } doc.text(ln, 32, y); y += 8.5; }\n doc.setFont('helvetica', 'normal'); y += 10;\n };\n if (!l.ok && l.diagnostico) bloco('Diagnostico', l.diagnostico, 1000);\n bloco('Parametros enviados (token omitido)', l.params, 6000);\n if (opts.comResposta) bloco('Resposta', l.resposta, 12000);\n }\n }\n const total = doc.getNumberOfPages();\n for (let i = 1; i <= total; i++) { doc.setPage(i); doc.setFontSize(7); doc.setTextColor(130); doc.text(`Testes Automatizados HML - pagina ${i}/${total}`, W - 170, doc.internal.pageSize.getHeight() - 14); }\n doc.save(opts.arquivo);\n return true;\n}\n\nfunction imprimirHtml(linhas, opts) {\n const w = window.open('', '_blank');\n if (!w) return false;\n const res = resumoPorRequisicao(linhas);\n const td = (v) => `${esc(v)}`;\n w.document.write(`${esc(opts.titulo)}\n

${esc(opts.titulo)}

natura-hr-demo | HML | gerado em ${esc(fmtDt(new Date()))}${opts.filtros ? ' | filtros: ' + esc(opts.filtros) : ''}
\n \n ${res.map((g) => `${td(g.requisicao)}${td(g.chave)}${td(g.metodo)}${td(g.n)}${td(fmtMs(g.media))}${td(fmtMs(g.p95))}${td(g.ultimo && !g.ultimo.ok ? g.ultimo.erro : '')}`).join('')}
RequisiçãoChaveMétodoExec.SucessoMédiap95Último erro
${g.taxa}%
\n \n ${linhas.map((l) => `${td(fmtDt(l.data))}${td(l.requisicao)}${td(l.metodo)}${td(l.status || '-')}${td(fmtMs(l.duracao_ms))}${td(l.employee_id)}${td([l.erro, l.diagnostico].filter(Boolean).join(' - '))}`).join('')}
Data/horaRequisiçãoMétodoStatusOKDuraçãoemployee_idErro / diagnóstico
${l.ok ? 'sim' : 'não'}
\n ${opts.detalhe ? linhas.map((l) => `

${esc(l.requisicao)} - ${l.ok ? 'OK' : 'FALHA'} (${esc(l.status || '-')}, ${esc(fmtMs(l.duracao_ms))})

${esc((safeStr(sanear(l.params)) || '').slice(0, 6000))}
${opts.comResposta ? `
${esc((safeStr(sanear(l.resposta)) || '').slice(0, 12000))}
` : ''}`).join('') : ''}\n